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Nov 21, 2018
We just rented a car for a one-way trip from one location to another from Alamo. The first thing that we were asked when we came to the counter is if we wanted to purchase an upgrade to a larger car; the sales person really pushed this (more comfortable ride & safer). Then he pushed us to purchase the insurance through Alamo because if something happens they now charge depreciation while a car is in the shop and most insurances (your own auto insurance that covers rental cars) won't cover that cost. Then he tried to sell us GPS and Sirus radio. All together an additional $50+ to what we had reserved. We declined all those extras.; to which he visibly changed his friendly attitude toward us At the end of the trip in dropping off the vehicle we found out that the vehicle that he had given us had been an upgrade in size category - they must not have had what we reserved and instead of telling us that and giving us the upgrade, he tried to get us to pay for that. That isn't right! Now, to get to our BIGGEST negative. They gave us a car where the odometer was off by 12 - 15 mph (going that much faster than it said). On the whole trip we followed the speed limit by setting the cruise control. Several times we actually mentioned that we wondered why others were driving so slowly with the posted speed limits. Then we got pulled over by a cop - speed limit zone of 50, we had cruise set to 51 and officer said we were clocked at 63. WOW!! That is scandalous!! The officer believed us and did not offer a ticket, but not only could we have had a ticket on our record we also were a danger on the road. Not happy with our Alamo rental experience!!

Oct 30, 2018
I reserved a mid size SUV. When I went to pick it up, Kasey informed me that the midsize was unavailable. Kasey upgraded me to an Expedition at no charge. I was also informed that I didn't have to return it full of fuel. This is called making it right and taking care of the customer! Thank you!

Nov 19, 2018
I had a very positive experience renting from this location and was impressed that my SUV rental was actually more like a truck as I had a Toyota Four Runner which was critical for exploring safely in and around Kalispell. The desk attendant was kind and unlike other rental car places, you just drive off the lot once you get your car!

Sep 5, 2018
Terrific customer service! Chuck was amazing in providing us with a car to suit our needs! Nissan Rogue...

Nov 24, 2018
Very friendly fast and easy to deal with employees!

INDUSTRY BLOGS

The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

#whiskey #smithville

Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

Smithville Whiskey

The Earliest Instances of Whiskey in World History

#whiskey #smithville

The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey

The Grain Game: How Grains Shape the Soul of Whiskey

#whiskey #smithville

Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly,...

Smithville Whiskey

Whisky 101: A Light-hearted Guide to the Water of Life

#whiskey #smithville

Welcome to Whisky 101, folks! Today, we're exploring the fantastic world of whisky, whisky, whiskey, and, yes, more whisky! Oh, did I mention whisky? By the end of this tour,...

Smithville Whiskey

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

Bourbon: The Quintessential American Whisky with a Unique Twist

#whiskey #smithville

Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the...

Smithville Whiskey


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