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Hertz

Hertz

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3.2 Google Review
555 28th St SE, Grand Rapids, Michigan, 49512, United States
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Google Reviews

Refresh Reviews 3.2


Dec 13, 2018
Emily was incredibly helpful - so informative, friendly, and patient with all my questions! Customer service is a highly underrated attribute, but Emily delivered it to an exceptional standard. I called only to confirm the location address in planning a trip to Michigan, and left our phone call with more answers around fees, booking, location comparisons, and potential discounts than I could have expected. More companies can use an employee of this caliber - Thank you again, Emily!

Nov 8, 2018
🇺🇸Nice clean car. Emily my agent was outstanding🇺🇸

Dec 4, 2018
Made a reservation on the main number. Took an Uber across town to get there (when I was near the airport and all other rental companies) and was told they don't have any cars available. There were a dozen around their lot. The staff was not helpful and did not offer any type of solutions like calling another location or anything. Very dissatisfied to say the least.

Dec 3, 2018
Spoke with Fred lol he couldn't help much honestly he sounded like he didn't care. Hertz is a joke, saying I brought back a car with half a tank, which I know damn well it was a full tank. Rented out the car from 10/23- 10/26. over charged my insurance an extra 6days!!! Never again dealing with them. Called corporate and had me on hold for 15mins. Just to tell me they were going to deduct fuel payment but never gave me a total. Y'all are a hot mess😡

Jun 13, 2018
Love these guys at this location. I never have an issue renting or returning my vehicle. I do recommend reserving online so you know you'll have a vehicle during busy times.

INDUSTRY BLOGS

The Grain Game: How Grains Shape the Soul of Whiskey

#whiskey #smithville

Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly, grain....

Smithville Whiskey

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

Smithville Whiskey

Carrie Nation: A Crucial Catalyst of the Temperance Movement

#whiskey #smithville

Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

Smithville Whiskey

Famous Women and the Repeal of Prohibition: Evolving Perspectives

#whiskey #smithville

While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

Smithville Whiskey

A Spirited History: The Role of Whisky During American Prohibition

#whiskey #smithville

Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

Smithville Whiskey

The Earliest Instances of Whiskey in World History

#whiskey #smithville

The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

#whiskey #smithville

Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands,...

Smithville Whiskey


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Opening Hours

Mon:7:30 am - 6 pm
Tue:7:30 am - 6 pm
Wed:7:30 am - 6 pm Open Today
Thu:7:30 am - 6 pm
Fri:7:30 am - 6 pm
Sat:9 am - 1 pm

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