The class I reserved was not available and they upgraded us to a larger size. It was perfect except for the windshield which was covered over with a thick layer of what appeared to be grime on the inside (made driving into the sun nearly impossible). Tried to clean, but had to give up as my age no longer permits me to reach too far.
The rental staff made certain I knew how to operate the car correctly and stayed with me until I could verify I was going to be able to drive it properly. Really appreciated this.
About the only point I feel may have been better was during the return, the gentleman had forgot to ask me for the IA FOB's. (I forgot and had them in my pocket). I only remembered them after I had gotten to the main terminal. Walked back down and gave them to a rental shuttle driver, telling him to get these back to Enterprise. He smiled and said it happened all the time. They apparently got back, but it would have saved me considerable walking if the agent had remembered to remind me to give him the keys. All-in-all, completely satisfied with Enterprise.
