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Enterprise Rent-A-Car

Enterprise Rent-A-Car

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2.3 Google Review
10610 Airport Dr, Grande Prairie, Alberta, T8V 7Z5, Canada
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Refresh Reviews 2.3


Jul 8, 2018
I rated this place 1 out of 5 stars and they took down my review. You can't hide the truth. I'm giving 1 star rating because they wasted my time over and over again. My company reserved a vehicle for me. I taxi to the location to pick it up. They say it's not ready and they don't have all the paperwork. I leave and taxi back home because I can't sit their and wait. I get told again next day that vehicle is now ready. I taxi again to their location. Guess what it's not ready because the guy we spoke to isn't their. When I mention my situation the customer service rep becomes aggressive. Poor customer service. I got the vehicle but through much hassle wasn't easy or smooth. And now watch the "Manager" post his generic feedback message. "What the location..." buddy you know the location it's the address we're posting the review about. How pathetic get off your high horses. You need us as much as we need you.

Mar 24, 2018
Over the years I have always used Enterprise and experienced exceptional service! This location was no different. After a slight confusion regarding my reservation I left super happy with an upgraded vehicle. All of the staff were awesome and I even received a follow up phone call to make sure I was satisfied. Great job guys! Thank you!!

Sep 28, 2018
Decent price, but employees at Grande Prairie only willing to do the bare minimum. I will look elsewhere next time I need a vehicle.

Sep 16, 2018
I agree with the comment. The manager is extremely rude and doesn't know what he is doing.

May 14, 2018
I reserved a midsize car for a day trip to Grande Prairie with Enterprise from the airport. Reservation was for $77 added insurance and then the price came to $121. Signed off on all paperwork, 8 hrs later the reservation was for $322. Called and questioned the charge, turns out there is an additional $200 charge applied as a pre-authorization for the rental. How the hell do you forget to inform a customer who arrives for their vehicle with this important detail? Simple answer is complete and utter incompetence. Never again will I use Enterprise.

INDUSTRY BLOGS

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey

Female Bootleggers of Prohibition: Stories of Defiance

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Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

Smithville Whiskey

Whisky Wonders: An Expedition Across Regions

#whiskey #smithville

There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

Smithville Whiskey

Whiskey Trails: A Cultural Expedition through Ireland and Scotland

#whiskey #smithville

Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history,...

Smithville Whiskey

The Grain Game: How Grains Shape the Soul of Whiskey

#whiskey #smithville

Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly,...

Smithville Whiskey

The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

#whiskey #smithville

Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands,...

Smithville Whiskey


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