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Enterprise Rent-A-Car

Enterprise Rent-A-Car

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2.3 Google Review
10610 Airport Dr, Grande Prairie, Alberta, T8V 7Z5, Canada
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Refresh Reviews 2.3


Jul 8, 2018
I rated this place 1 out of 5 stars and they took down my review. You can't hide the truth. I'm giving 1 star rating because they wasted my time over and over again. My company reserved a vehicle for me. I taxi to the location to pick it up. They say it's not ready and they don't have all the paperwork. I leave and taxi back home because I can't sit their and wait. I get told again next day that vehicle is now ready. I taxi again to their location. Guess what it's not ready because the guy we spoke to isn't their. When I mention my situation the customer service rep becomes aggressive. Poor customer service. I got the vehicle but through much hassle wasn't easy or smooth. And now watch the "Manager" post his generic feedback message. "What the location..." buddy you know the location it's the address we're posting the review about. How pathetic get off your high horses. You need us as much as we need you.

Mar 24, 2018
Over the years I have always used Enterprise and experienced exceptional service! This location was no different. After a slight confusion regarding my reservation I left super happy with an upgraded vehicle. All of the staff were awesome and I even received a follow up phone call to make sure I was satisfied. Great job guys! Thank you!!

Sep 28, 2018
Decent price, but employees at Grande Prairie only willing to do the bare minimum. I will look elsewhere next time I need a vehicle.

Sep 16, 2018
I agree with the comment. The manager is extremely rude and doesn't know what he is doing.

May 14, 2018
I reserved a midsize car for a day trip to Grande Prairie with Enterprise from the airport. Reservation was for $77 added insurance and then the price came to $121. Signed off on all paperwork, 8 hrs later the reservation was for $322. Called and questioned the charge, turns out there is an additional $200 charge applied as a pre-authorization for the rental. How the hell do you forget to inform a customer who arrives for their vehicle with this important detail? Simple answer is complete and utter incompetence. Never again will I use Enterprise.

INDUSTRY BLOGS

The Earliest Instances of Whiskey in World History

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The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

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Grain Games: The Whisky Character Playground

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Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to...

Smithville Whiskey

The Art of Distillation: How it Shapes the Flavour of Whisky

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Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

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In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

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The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

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Carrie Nation: A Crucial Catalyst of the Temperance Movement

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Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

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A Spirited History: The Role of Whisky During American Prohibition

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Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

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The Science of H2O: Why Water Matters in Whisky Production

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Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

Smithville Whiskey


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