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Enterprise Rent-A-Car

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4.2 Google Review

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717 S Hoover St, Enid, Oklahoma, 73703, United States

(580) 233-8404 www.enterprise.com/en/car-rental/locations/us/ok/enid-513a.html?mcid=yext:245709

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Refresh Reviews 4.2

Daisy Johnson

Dec 10, 2018

Very quick and sweet. She had us in and out of there fast.

Michael Fleming

Nov 8, 2018

Very pleased with our rental car! Very helpful staff! Highly reccomended!

Teresa Doss

Dec 1, 2018

Great manager, good prices and vehicles

Angela Nichols

Sep 5, 2018

The manager Dane is so great. He always tries to make our rental experience wonderful

Darlene Staples

Sep 12, 2018

My daughter arrived to get her rental car because she had an appointment to fix hers. She was told that an employee called two days ago and left a message to which she didn't respond.....She was then told that she couldn't get a car until next Tuesday because she didn't answer the phone or call them back. (Really, almost a week?). We never got a phone call or message from Enterprise about the car rental. I called and spoke with "Hayden" who was more interested in getting off the phone with me than trying to resolve the issue I don't feel like I should have to call and argue like a child. (Um.. the notes say he called and left you a message)....To add inslut to injury; while you are on hold to speak with the company, you get to hear that they have been in business for 55 years, family owned, that they will go that extra mile?? (Really? Not feeling the "Extra Mile" thing). After telling her that I wanted to speak with the manager, she advised me that he was off (go figure). I asked her to have a manager give me a call and she kept trying to hang up without getting my number and name. The Region Manager did call me back and gave a better explination (and I appreciate that) with an apology from the company. We had an option to drive to the OKC area and get a car if she needed it now. I didn't know it was this difficult to get a rental car. Unfortunately, I do know that there are a lot of disrespectful /condescending people who work in customer service. My values kick in and I would rather drive to another town and spend more money on something than hand it over to a rude employee that apparently doesn't want my local business.

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