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Budget Car & Truck Rental

Budget Car & Truck Rental

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2.4 Google Review
Kelowna, British Columbia, V1V 1S1, Canada
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Refresh Reviews 2.4


Jul 24, 2018
Great company to deal with! I flew in late at night and needed a car to get back home. The gentlemen served me quickly and gave me a great rate on a nice SUV! I also like how Budget took the initiative to put a booth on the side lot unlike all the other rental companies! Means I didn't have to walk all the way back to the other side of the airport when I returned! Greg who checked me back in was great to deal with as well! I wouldn't use any other car rental company at the Kelowna airport other than Budget!

Aug 24, 2018
I received awesome service at this location, I felt like I was pals with the dude who worked there by the time I was driving away ( Richard!!). Super friendly and efficient service. I will choose and recommend these guys again!

Aug 24, 2018
Second time I showed up at this location and was told there would be a wait as there was no vehicle available even though it was pre booked and even prepaid this last time. Called customer service and was told to take a cab from the airport to another location where a vehicle would be provided. No one was helpful and I was treated like it was my fault. Very hard to be on time for appointments when Budget does not hold up their end. Just on another trip today and tried Enterprise. The experience was very pleasant.

Nov 8, 2018
I rented a Chevy Spark, drove it for 17 KM total. They charged me for 11.11 litres of "refueling". Their response when I asked about it: "show me how much you put in the tank". The car LITERALLY consumed less than 1.5 litres of fuel and they charged me for 11.11 litres at a premium for their refueling service + tax. Pay attention to the other reviewers here who have had similar experiences with these crooks. The electronic fuel gauge in the car never went below full. If you're going by mileage, at least charge the real amount. they literally overcharged me for 10 litres worth of fuel + taxes. Crooks.

Aug 30, 2018
Good customer service at the counter. However the car was not as clean as I expected it to be. The interior was dusty and the carpet was not vacuumed. The back seat had long grey hair on it.

INDUSTRY BLOGS

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Opening Hours

Sat:6:30 am - 11 pm

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