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Blue Bird Cabs Ltd

Blue Bird Cabs Ltd

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3.7 Google Review
1640 Electra Blvd, North Saanich, British Columbia, V8L 5V4, Canada
(250) 382-2222 www.taxicab.com
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Google Reviews

Refresh Reviews 3.7


May 14, 2018
Below is my personal opinion so hopefully, Bluebird cabs improves customer experience. I was very happy looking at the 3+ rating on Google so booked this taxi service. Got a message about cab location and tracking map. Showed 6 min ETA. Got suspicious when still showed 6 min after 15 min. It was too late by then. Called the number and was prompted to contact the driver by pressing 1. The driver picked up and said had no clue that he was supposed to pick someone. Also, understood less than half of what he said and he appeared to have been issues with speaking clearly and continuously. I am not speculating but the way he spoke certainly made me doubt if he was even in a condition to drive. I had to call again for another cab that arrived late. Overall, late by more than 30 min. Missed my flight! My all connections are now tight. I understand this might not be a deliberate attempt, however, not having enough proactive controls in place is NOT an exception. The technology is worthless if customers are expected to track and become anxious by minute. Not user-friendly.

Oct 24, 2018
Very quick and punctual when other companies were busy

Feb 24, 2018
Useless. Won’t pick you up if it’s inconvenient for the driver.

Jun 8, 2016
Awesome company! Thank you so much for the great experience!! Definitely recommend

Jun 18, 2018

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