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Arbutus Limousine

Arbutus Limousine

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2.4 Google Review
1516 McRae Ave, Victoria, British Columbia, V8P 1G5, Canada
(250) 589-0000 www.arbutuslimo.com
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Google Reviews

Refresh Reviews 2.4


Aug 31, 2018
The company forgot about my wedding until I called the day before to confirm where they were picking us up. After calling to give all the details I was called back 6 times by a driver asking me to meet up so he could “warn” me about the driver that we were assigned. I had to contact the boss to get the driver to stop calling me. The boss didn’t seem to care about forgetting the wedding or any of the stress the driver was causing me. On our wedding day the driver was 45 minutes late to pick up the groom and groomsmen which resulted in me being late to my own wedding. They are now accusing the groom of being at fault for being late for stopping multiple places during the service WE PAID FOR! They have offered to omit the extra hour charge. We would have never been late in the first place if the driver was not late picking the men up!!! I was also offered an hour limo voucher, which I will never use because this company is so shady. Terrible customer service. Would not recommend this company to anyone.

Aug 31, 2018
Absolutely awful customer service. The limo company FORGOT about the wedding . The bride had to call the company multiple times and the man on the phone kept having to "warn" her about the limo driver because he was unprofessional. The driver was 45 minutes late picking up the groom which caused the bride to be late to her own wedding! Everyone at the company was extremely rude and unhelpful. I will never use this company again or recommend it to anyone.

Aug 30, 2018
I did not hire this company however I did call to get some information about pricing etc. The worst customer service I have ever been forced to deal with. He had an impatient pompous attitude and came across quite rude. I do not recommend them.

Aug 31, 2018
NEVER book with this company. I can’t believe they are still in business. Terrible service, sketchy workers and a bad attitude. Please do yourself a favour and find something better, you will save yourself from the scam this place is.

Apr 10, 2018
Absolutely terrible service. Do not bother with these jokers. Their voicemail is always full, they don't return emails in a timely manner and they say they'll call you and never do.

INDUSTRY BLOGS

Whiskey Production: 18th Century Methods vs Modern Techniques

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In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while in...

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Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

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Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

Smithville Whiskey

The Science of H2O: Why Water Matters in Whisky Production

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Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

Smithville Whiskey

Single Malt vs. Blended Whiskey: A Comprehensive Guide

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Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

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Carrie Nation: A Crucial Catalyst of the Temperance Movement

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Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

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Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

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The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

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Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

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Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

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The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

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Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

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