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Refresh Reviews 3.1


Jan 2, 2019
Interesting location - very small lot. When we returned our car the lot was so full we had to drive on the curve to park it. Then they couldn't get their shuttle out because it was blocked by all the returns to take us to the airport. They ended up driving us in our rental car and dropping us off instead - so that worked out.

Mar 11, 2019
A one-star rating is too high for the service we received. We had a very frustrating experience with this rental shop and would not recommend booking here. Throughout our stay we felt very unwelcome. Originally we made our booking via Europecar but the payment somehow didnt go through. Instead of helping us the employees ended up blaming it on us and tried to offer us new deals at astronomical prices....Thats not how you want to start into your vacation after a 11h flight. Literally every other customer who entered during our 45minute visit was also frustrated by the service.

Mar 11, 2019
Actually the WORST! Made a booking online, and recieved a confirmation email. The morning of the booking I recieved a missed call from Discount. When I called back, I was told that the missed call was just a marketing call to be disregarded. On arriving at the rental shop I was told a) the confirmation was only for a booking REQUEST, not a booking, and that no cars were available. I mentioned the missed call and the attendant essentially called me a liar, telling me that what I had been told was not that it was a marketing call and that they had informed me that no car was available - i know what i heard. Never again!

Dec 3, 2018
Disgusting location, disgusting customer service, disgusting management, and disgusting company! I would NEVER do business with these ripoffs again. Rented a moving truck for a one way trip. Truck was garbage, mirror spun around all the way while driving from Vancouver to Calgary - couldn't pass on the Coquihalla because of no mirror (both passenger and driver were broke) (It was raining during the drive, the rain was also enough to move the mirror around). Company would do nothing about it, customer service told me "you get what you pay for". Put my life, my families life, and personal belongings at risk. Rented with them in June and this issue is still on-going. Refuse to offer refund or any compensation. When I called their customer service line, MULTIPLE agents agree that there are issues with their fleet of vehicles but they don't do anything about them and that it was my fault cause I should have tightened the mirror. DON"T WASTE YOUR MONEY OR TIME!

Feb 17, 2019
What a pile of junk. Cars were dirty. Try to scam me on additional junk. And the car stinks. Wait was so damn long. Area is sketchy as heck.

INDUSTRY BLOGS

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Smithville Whiskey

The Science of H2O: Why Water Matters in Whisky Production

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Smithville Whiskey

Whiskeys of the World: Types and Distinctions

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Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

Smithville Whiskey

A Spirited History: The Role of Whisky During American Prohibition

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Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

Smithville Whiskey

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

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Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

Smithville Whiskey

The Grain Game: How Grains Shape the Soul of Whiskey

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Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly,...

Smithville Whiskey

The Earliest Instances of Whiskey in World History

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The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey

Whisky 101: A Light-hearted Guide to the Water of Life

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Welcome to Whisky 101, folks! Today, we're exploring the fantastic world of whisky, whisky, whiskey, and, yes, more whisky! Oh, did I mention whisky? By the end of this tour,...

Smithville Whiskey


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Opening Hours

Mon:7:30 am - 10 pm
Tue:7:30 am - 10 pm
Wed:7:30 am - 10 pm
Thu:7:30 am - 10 pm
Fri:7:30 am - 10 pm
Sat:7:30 am - 10 pm Today

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