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ACE Rent A Car

ACE Rent A Car

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2.2 Google Review
8971 Bridgeport Rd, Richmond, British Columbia, V6X 1R9, Canada
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Refresh Reviews 2.2


Oct 3, 2018
We give 0 stars. Gave us a truck with low gas and filthy. We didnt even have enough gas to make it to our hotel. Asked for a different car and they said we get what they pick. Very rude and unprofessional. They were rolling their eyes at us when we talked. Go to enterprise or Hertz. Worth the extra money for the way we were treated and the condition of the vehicle.

Oct 10, 2018
Not enough staff. Waited a long time for airport shuttle and for service at the rental store. Car was good but process extremely inconvenient. Just rent a car at the airport.

Sep 20, 2018
This is one of the worst organized places I've ever seen or experienced. I received instruction by voicemail on how to locate the shuttle service at the airport. It took me 20-30 minutes to find where the shuttle pick up was because their instructions were very misleading. Once arrived on location, there were 6-7 other renters in front of me, one of which said they had waited close to 1 hour before someone actually served them. It took me 1:30 before i was served. Not enough staff and they seem to run all over the place and don't focus on one task. A lot of lost time and inefficiency.

Jul 2, 2018
I won’t be booking through Hotwire for offering it as an option. First off I had to call 6 times to finally talk to someone at the location to figure out where their shuttle was. Then we had to wait 45 minutes for the shuttle to arrive after the representative told me it would be a max of 20.. Finally when we got to the location we had to wait 2 hours to get the car we reserved and there were only 4 people ahead of me in line. I never thought that this level of ineptitude was possible. The people in front of us actually cheered when they finally got their car...!

May 24, 2018
Our flight was delayed and we arrived after 10PM. The man who picked us up at the airport was super sweet (I didn’t get his name though!) This location closes at 10PM, but Manvir was very helpful at the counter and made the process easy and super fast. He went through every step - explaining the deposit in CAD and our charges. My parents were driving so we weren’t charged any additional fees. Thanks again!

INDUSTRY BLOGS

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

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Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding the...

Smithville Whiskey

Whisky Wonders: An Expedition Across Regions

#whiskey #smithville

There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

Smithville Whiskey

The Science of H2O: Why Water Matters in Whisky Production

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Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

Smithville Whiskey

A Spirited History: The Role of Whisky During American Prohibition

#whiskey #smithville

Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

Smithville Whiskey

The Grain Game: How Grains Shape the Soul of Whiskey

#whiskey #smithville

Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly,...

Smithville Whiskey

A Whiskey Journey: From Water Source to Distillery

#whiskey #smithville

Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

Smithville Whiskey

The Earliest Instances of Whiskey in World History

#whiskey #smithville

The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey

Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

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Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

Smithville Whiskey


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Opening Hours

Mon:7:30 am - 10 pm
Tue:7:30 am - 10 pm
Wed:7:30 am - 10 pm
Thu:7:30 am - 10 pm
Fri:7:30 am - 10 pm
Sat:8 am - 10 pm Today

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