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Hertz

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2.5 Google Review

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11180 Scott Rd, Surrey, British Columbia, V3V 8B8, Canada

(604) 580-1850 www.hertz.com/rentacar/location/canada/britishcolumbia/surrey/yvre05

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Refresh Reviews 2.5

Jack Chi-Chao Liu

Dec 13, 2018

Car itself is a bit beat up but that's expected of a rental car, nothing wrong with that. The issue is with the representative there, he told me to drive the car back empty tank so they can fill it cheaper than if I do it at the gas station. I was quite surprised but trusted him. Guess what the refill surcharge in the end for a tiny Nissan car that can be filled full at a gas station for 25 dollars is? 47 dollars, he lied to me and made me spend 22 dollars more. This rental place really really sucks.

Joel Wutzke

Apr 27, 2018

These are some hurting cars they have here, it Hertz to drive them. Got next rental from Avis and it was brand new and clean and the rest of the lot looked the same. This is located where Tom the Tire Guy was before he retired, they must have been looking for someone to pay rent, unless they existed at the same time, but I went to Tom's all the time minus the past 2 years. But it definitely changes the place, where else are you going to get tires plugged for free, tires swapped for free, mounting.. etc? Not from Hertz.

Cameron Cuthbertson

Feb 6, 2018

I'm currently sitting at home waiting for hertz to pick me up to finalize my rental. I was supposed to be picked up at 4pm, and made sure I had enough time to make it to my appointment for 5:15 tonight. February 6th 2018. Which is not far from the rental office. Well almost 40 minutes later and I'm still waiting. They've had hours of notice of my rental, and can't stay on schedule. I've had to reschedule my appointment for after the long weekend. Thanks hertz. Very helpful.

Diana Peng

Jul 29, 2017

I had bought an SUV from this location and I am very happy with it. The whole process was very easy and stress free. I really enjoyed working with Frank, he was very professional and detail orientated. I wanted to have the vehicle earlier and he made that happen, even though they were very busy. I will definitely be recommending all my friends and family. -Very happy customer.

Blaine B.

Apr 2, 2018

I wondered how a business could actually get to 2.8 stars as I don't think i have ever seen it on places with more than 2 or so reviews. But these guys have managed it. On every site I have looked on. They are crooked. Fair and square. There is an absolute abandonment of integrity and honesty at this location. Listing all the nickle and diming they do will just make this take too long and only speak to my own personal experiences. All I want is for you to be aware and take every precaution to protect yourself. If you have car rental coverage from ICBC, you are stuck with these incredibly shady people & they are fully aware there isn't a damn thing on earth you can do about it. So let the nickle and diming begin. So.. all I ( and other reviewers ) can do is tell you. Take pictures. A lot of pictures. Video if possible. Fortunately I did and I am hoping they will serve me well when I file my complaint against these guys.

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Opening Hours

Mon:7:30 am - 6 pm

Tue:7:30 am - 6 pm

Wed:7:30 am - 6 pm

Thu:7:30 am - 6 pm

Fri:7:30 am - 6 pm

Sat:9 am - 12 pm