Enterprise Rent-A-Car - Car Rental - Vancouver, BC - VerView
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Enterprise Rent-A-Car

Enterprise Rent-A-Car

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3.5 Google Review
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180 W Georgia St #W, Vancouver, British Columbia, V6B 4P4, Canada
(604) 662-7816 www.enterprise.ca/en/car-rental/locations/canada/bc/downtown-vancouver-sandman-hotel-c45e.html?mcid=yext:245709
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Google Reviews

Refresh Reviews 3.5
Nov 3, 2018
The top notch service, I was greeted at the main counter by a professional and polite young man (jim) who assisted me in obtaining my rental car.The checking process was super fast.I was then passed off to a young man (jose) who accompanied me to my car, ensured every thing worked and was in proper order. Jose was exceptionally helpful and made the rental whole process very easy. he took his time to explain everything i had questions about.every other rental car place in the city, i have gone to are not as fast nor nearly as nice and they never walk out to the car with you and show you how that particular car works.
Oct 4, 2018
Gotta give this location 5 stars. Even though we had a hiccup during a car pick-up manager worked hard to resolve the issue and did that in timely manner. We got a car upgrade as well as a complimentary I guess. Issues happen, however it is more important to be able to fix them fast. They did, 5 stars for the successful effort!
Dec 5, 2018
This was the first time renting from this location, and I was thoroughly impressed by the customer service provided by Jim. It has certainly helped changed my impression of enterprise car rental for the better
Oct 15, 2018
Really good customer service. I have rented booked an SUV and everything were on time and perfect. I highly recommend The service provided by Jim and team
Sep 5, 2018
One star is generous. We had a reservation for 9am today that we made over a week out. Two hours later and we were still being told "in the next 30 minutes"..."probably". What is the point of making a reservation? We are from out of the country on a birthday holiday. Absolutely spoiled our plans for hiking up north. We ended up leaving and getting a car immediately from Pacific just up the street. I highly recommend you do the same. Avoid at all cost. Update Sept 2018: Enterprise responded below, I emailed them as requested, and they failed to get back to me or rectify the situation in any way. Classic.

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Opening Hours

Mon:8 am - 6 pm
Tue:8 am - 6 pm
Wed:8 am - 6 pm
Thu:8 am - 6 pm
Fri:8 am - 6 pm
Sat:9 am - 12 pm