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West Coast Car Rentals - Rent-A-Car Downtown Vancouver

West Coast Car Rentals - Rent-A-Car Downtown Vancouver

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1.0 1 review
1361 Robson St, Vancouver, British Columbia, V6E 1C6, Canada
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Jun 6, 2019

Terrible Experience - Do Not Rent Here

DO NOT RENT HERE. Made the reservations through rentalcars.com and this was the business it brought me too even though that wasn't what was advertised. Then the employees try to befriend you as you walk in and offer all the different options. I rented a car on the snowiest day in Vancouver, nobody checked the car for damages and I was on my way. I drove to whistler and parked in a covered garage all week. Brought the car back and they hit me with a $220 charge for a scratch I didn't put there and it could've been easily buffed out. Do your research. The only positive reviews this company has posted are by their "friends"

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Refresh Reviews 3.8


May 24, 2019
Used this place a couple of times, was always offered good service. They do have varieties to select from. Rented a car last weekend which was almost new with very few miles and well maintained. Extremely friendly and helpful staff. They explain to you everything in detail and thoroughly. Won’t hesitate to use this place again!

Jul 3, 2019
Good car rental. Explanation regarding what constitutes as damage and what doesn’t were clearly mentioned. Fast check in and checkout. Cars were clean and tidy. Finally experienced a pain free car rental service!

May 31, 2019
Greeted by a super friendly employee and was offered a bottle of water on Arrival. The cost was reasonable too except for the liability which they charge. I’m not sure if it’s mandatory in BC...

Jun 25, 2019
It was the first time I've ever rented a car, service was quick and accurate. There were no unexpected fees or blind sides with regards to payments. Will definitely use them again when I visit Vancouver.

Jun 14, 2019
Appreciate the fact that the employees are polite and helpful even during busy hours. Unfortunately, I had a small issue with my car and they had it replaced in no time. Everyone at the location was extremely helpful and especially Kam.

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