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Budget Car Rental

Budget Car Rental

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4.3 Google Review
6450 N Island Hwy, Nanaimo, British Columbia, V9T 1X2, Canada
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Google Reviews

Refresh Reviews 4.3


Nov 16, 2018
Had some issues in the start with the rate. But Katy and Shane pulled through and made it super easy. Thank you

Jan 19, 2017
Above average thoughtful employees who know what they're doing.

Feb 1, 2016
Using this company added so much stress to an already stressful move. I called and reserved a truck the week before and reserved it for the Sunday. They said to check in and pay before the Friday (which I forgot to do with all of the other things I had to coordinate). I called in the Saturday morning around 11am to confirm and say I would be in to pay my deposit. The woman on the phone said they still had the truck for me and I could come in at any point of Saturday to put the deposit down and sign the papers. When I got there at 5pm, the manager just said they cancelled it and there was nothing he could do, they already gave away the truck. I was left to frantically call around other places to get a moving van for the next day. Until I received a call that said they had a truck. When I went in the next morning, I was told I had to have 450.00 pre-authorization on my credit card and ended up getting charged an extra vehicle fee that I was not verbally told when I rented the truck. My issue was that they didn't have the courtesy to make a service call on Friday to just double check if I was still taking the truck (I work with reservations and do it all the time), Even if they did cancel the reservation, I was told (apparently after they already did it) that it was not cancelled and I had the truck, before I was told that I did NOT have the truck the evening before my move, their customer service was terrible in my experience (customer communication especially), and there were charges that were written/buried deep in the paper work that they did not tell me about, and were all to happy to shrug off and say, "well, it was in the contract." When I brought my experience up to customer service, the CS agent shrugged it off and their whole tone shifted and seemed to just want to get off the phone. I learned two things on my move. Be more prepared (my own fault) and never use budget ever again.

Jun 19, 2016
I was in a bind and 8.5 months pregnant. The staff here were so helpful and saved my day.

Feb 5, 2016
Great deal on a truck rental and a free month of storage!

INDUSTRY BLOGS

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There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

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Whiskeys of the World: Types and Distinctions

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Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

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Single Malt vs. Blended Whiskey: A Comprehensive Guide

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Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

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The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

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Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

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Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

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Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

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The Earliest Instances of Whiskey in World History

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The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

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The Art of Distillation: How it Shapes the Flavour of Whisky

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Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

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Opening Hours

Mon:8 am - 5:30 pm
Tue:8 am - 5:30 pm
Wed:8 am - 5:30 pm
Thu:8 am - 5:30 pm
Fri:8 am - 5:30 pm Open Today
Sat:8 am - 5:30 pm

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