National Car Rental - Car Rental - Kelowna, BC - VerView
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National Car Rental

National Car Rental

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2.8 Google Review
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1756 Pier Mac Way ##402, Kelowna, British Columbia, V1V 3E7, Canada
(250) 765-2800 www.nationalcar.com/en_US/location-details/ca/ylwc01-kelowna.html
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Google Reviews

Refresh Reviews 2.8
Oct 15, 2018
I returned my rental car and was walking to the nearby Starbucks to meet a friend, when a woman from National pulled up beside me in the car I had just returned. She found my glasses in the car so she chased me down to return them. That goes above and beyond good service.
Aug 28, 2018
Booked online for 1 day 11:00am to 11:00am. When I picked it up the customer service lady asked when I would like to return it, I asked if 2:00 was fine? She said of course no concerns.... What she failed to tell me was that for those extra 3 hours it was a full extra day rental, and charged my credit card the 2 day rental without my knowledge. I would have simply returned it at 11 if she would have just been forthcoming with the information.
Aug 25, 2018
They were so friendly and there was no stress at all getting a car. Kids loved the cookies. The courtesy shuttle to and from the airport was perfect and just as convenient as having a booth at the airport.
Jun 30, 2018
The service was great and the gentlemen that picked me up at the airport and dropped me off after a 30 day rental were exceptional. The only concern was when I dropped the vehicle off there seems to have been some small scratches on driver's back-end, I believe the bumper which I had not noticed. I did a lot of shopping at the different malls and it could have been caused by a shopping cart. I will be parking as far away from everyone with my new rental from Budget in order to avoid careless people. I also was a little irritated when asked to fill out a damage report; I found the girl behind the counter not very client oriented especially when I was in a hurry for an appointment. Also, when I asked about the process there really was no explanation except fill-out the paperwork. I was not given a copy and will be calling the head office to complain about the curt response.
Aug 30, 2018
Not much to say. Nothing went wrong. Car was clean.

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Opening Hours

Mon:7:30 am - 9:30 pm
Tue:7:30 am - 9:30 pm Open Today
Wed:7:30 am - 9:30 pm
Thu:7:30 am - 9:30 pm
Fri:7:30 am - 9:30 pm
Sat:8:30 am - 8:45 pm