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Budget Car & Truck Rental

Budget Car & Truck Rental

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3.3 Google Review
2575 Ross Rd, West Kelowna, British Columbia, V1Z 1M2, Canada
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Refresh Reviews 3.3


Jun 1, 2018
Customer service. It's all about the customer service. The staff was very efficient in doing the tremendous amount of paperwork that they have to do. I had to rent a car because I was getting body work done on my main vehicle. The drive to and from the repair shop was safe and helpful. The car I had was almost brand new. It might have been nice to have been offered some instructions on how to use the new keyless entry system but I figured it out pretty quick.

Jul 7, 2018
I was not happy that they took full payment based on my itinerary but then added an extra $300 that will be returned when I take the car back. When I questioned this charge I was told all rental companies this fee, this is a complete lie!!!! The customer service people were very inexperienced and rude. Car rental companies better start getting their acts together because there are better choices coming like MOGO!!!!

Jun 27, 2018
Terrible! I take a cab with 2 kids and a puppy which cost $36.00 bucks and then when I get their I can't rent a vehicle because I don't have an $300 for deposit. I could have put money on debit mastercard but they don't accept it. Appreciate your service for me and my kids..not!

Aug 7, 2018
The employees here were very friendly and helpful.

Oct 6, 2017
Absolutely wonderful staff. Ashley at the reservation center was very professional and helpful. Also too another gentleman that I unfortunately did not get his name. With the stress of my travel coming up. I have to say the staff at this Budget made things a lot less stressful. Thank you. Excellent service.

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Opening Hours

Mon:8 am - 5:30 pm Open Today
Tue:8 am - 5:30 pm
Wed:8 am - 5:30 pm
Thu:8 am - 5:30 pm
Fri:8 am - 5:30 pm
Sat:8 am - 5:30 pm