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National Car Rental

National Car Rental

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3.7 Google Review
607 Connaught Dr, Jasper, Alberta, T0E 1E0, Canada
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Refresh Reviews 3.7


Sep 9, 2018
Our agreement only came with a small number of free km, completely inadequate for a trip around Jasper. We questioned this at pickup but were assured it was standard and given no option to add more. We had a $400 surcharge on drop off for extra distance travelled. I've made 4 attempts to discuss with National customer services; this branch is a franchise and unwilling to help, and 3 times I've been assured a manager would call me back and heard nothing. The car was good, service was terrible, avoid if possible.

Oct 18, 2018
Very fast and efficient. Got my rental from here since my car was involved in an accident and was taken care of beautifully. Would pick National over the Budget in town any day.

Jul 20, 2018
If I could put zero stars I would. I can’t begin to explain the disgusting service we received from Candy at National car hire in Jasper. I’ve never met someone so rude, unhelpful and extremely unpleasant in my life. For a lady named candy she sure is sour. I would urge anyone to steer well clear of this place. I’m baffled that she is a business owner and shocked she is still in business.

Jul 21, 2017
National Car Rental in Jasper, Canada provided good customer service. I have rented a car there in June 2017. A gentleman from the office picked me up from my hotel, showed me several nice places on the way, told me the time and place to reserve my trip tickets that really helped me to effectively plan my sightseeing schedule. I got the car I reserved and visited the beautiful lakes and mountains in Jasper National Park. Then I returned the car one day earlier. The staff was nice and professional. I would use the service offered by the National Car Rental in Jasper, Canada again if I travel to the area again.

Aug 27, 2018
We were stranded and gratefully, Candice came in after hours and got us on our way! Thank you

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Opening Hours

Mon:9 am - 5 pm
Tue:9 am - 5 pm
Wed:9 am - 6:30 pm
Thu:9 am - 5 pm
Fri:9 am - 5 pm
Sat:9 am - 6:30 pm

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