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Budget Car & Truck Rental

Budget Car & Truck Rental

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3.8 Google Review
188 Westminster Ave W, Penticton, British Columbia, V2A 1J8, Canada
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Google Reviews

Refresh Reviews 3.8


Nov 18, 2018
I always rent from budget. They are quick and I've never has any issues. Very friendly and quickly come to learn repeat customers.

Sep 9, 2018
As it was the only place open on Sunday I tried to rent a car - was told I only needed a visa and my drivers license, get there and I needed proof of coverage, (which I could not get on the spot as insurance company is closed Sunday) and they wouldn’t allow me to buy the coverage from them either. Great way to be stranded. If I could give 0 stars I would.

Oct 11, 2017
Rented online downtown location . Realized I was coming in after the downtown location closed. Phoned, had it modified and noted to pickup at the airport, for more cost, of course... Landed, no one at the desk, guy had left minutes before a plane full of people landed... needed a car as I was driving an hour away. Two phone numbers on the desk, one for the closed downtown location, and an emergency number. Called both, never received a call back from either. Spent about an hour at the airport, the national guy next door was amazing, gave me the same rate and an upgrade to boot...(customer service). Called several times to try to encourage a call back from budget, local girl was quite good, although very clear, no authority to do the right thing, unlike national.. Phoned no fewer than 6 times over the next two weeks, offered to pay the small difference in price to the national rent, and $100 off of a future rental (discount on future bad service, or no show at the counter, which I noticed on my return flight, no one there..). Not pleased, never did get to speak to the regional manager, even tho specifically asked. Budget is largely a self policing organization, and if they are not financially motivated to help, they likely won’t. I’d suggest national, I travel a lot, and have found the budgets have become the Alamo of old in the US, they are more worried about the commission based extras they can sell you, vs the service and satisfaction. Sad.

Jan 30, 2018
My favoured place to rent a car. The staff is super, helpful, fast, and professional. Thumbs up for Budget in Penticton!!!

Mar 29, 2018
I wanted to rent a monster truck, but settled for a Ford Fiesta.

INDUSTRY BLOGS

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Opening Hours

Mon:8 am - 5:30 pm
Tue:8 am - 5:30 pm
Wed:8 am - 5:30 pm
Thu:8 am - 5:30 pm
Fri:8 am - 5:30 pm
Sat:10:30 am - 1:30 pm Today

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