Hertz Rent A Car - Car Rental - Killeen, TX - VerView
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Hertz Rent A Car

Hertz Rent A Car

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4.1 Google Review
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4100 E Stan Schlueter Loop, Killeen, Texas, 76542, United States
(254) 519-2142 www.hertz.com/rentacar/location/unitedstates/texas/killeen/AUSN04?utm_source=google&utm_medium=organic&utm_campaign=local
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Google Reviews

Refresh Reviews 4.1
May 25, 2018
I usually use Enterprise, but I needed a car rental from an insurance company of the person who hit my car and they only used Hertz. I was pleasantly surprised. They were professional and got me in a car in less than 10 minutes with no hassle at all. Highly recommended.
Jun 20, 2018
Manager was rude and unwelcoming. The staff added an additional driver to our vehicle free of cost (very nice) then the manager saw it and told us NO it would be additional 15 dollars a day. No apologies for the miscommunication just its 15 dollars extra. Over all he was very rude and I won't be going back
Aug 31, 2018
Went to get a rental car but called before going and spoke to a gentleman that was very helpful at making my reservation. When i showed up they were a bit busy but igot in and out fairly quickly. They have a great staff here that is realy good from my experience with customer service. I was concerned about the vehicle return because i did not have a way back home but they even offered to take me back at no charge. Im not sure if every rental car place does that. I wouldve given 5 stars but i wasnt told when i got the car that the car was not actually full of gas, it was just full enough to show on the digital screen that it was full. The vehicle read that it had 324 miles left of gas when i picked it up and when i returned it and filled it up with gas it went to 370 miles, meaning i was left when i picked it up without those other 50 miles that couldve helped me on my trip. The vehicle was in really good condition and overall my experience here was really good aside of the small issue with the gas. I am pleased to come back to this location if i ever need to rent a car and i would def recommend my friends or other people to go there. Thanks for a great and easy experience
Mar 23, 2018
My insurance company sent me there for a rental and I was not please with the compact car they tried to give me. My insurance company said that I could get a intermediate size vehicle. Not once did they try to offer me something else. They said that was all they had BS. I called my insurance company and had them to switch me to Enterprise. Enterprise picked me up from Hertz and they gave me a Maxima(real nice).
Feb 16, 2018
The Hertz staff at 4100 E Stan Schlueter loop are the best. Urile is always professional and courteous. Leconte is very knowledgeable and resourcefull at getting the right car. The staff works well together to provide a great rental experience. Thanks again for all you do to support the military and youth of our community. MAJOR ROBINSON

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Opening Hours

Mon:7:30 am - 6 pm
Tue:7:30 am - 6 pm Today
Wed:7:30 am - 6 pm
Thu:7:30 am - 6 pm
Fri:7:30 am - 6 pm
Sat:9 am - 1 pm