Get to the top of the directory by claiming your business!
Hertz

Hertz

Claim Business
2.9 Google Review
12888 Hwy 6, Sugar Land, Texas, 77478, United States
Read our review guideline

Write a Review

Loading…

Write a review
Be the first to write a review.

Google Reviews

Refresh Reviews 2.9


Oct 24, 2018
We went with Expedia "manager's choice" and got Nissan Rouge for the price of the middle-class vehicle! During our rent we asked to add additional driver (my wife) and they've added her without additional charge! Great service and very responsive team! I would always recommend this Hertz shop to all people who need good value for money!

Nov 27, 2018
Terrible customer service. I requested a mid size vehicle and was given a compact yet they still charged me for the mid size. The rep told me it was all they had. I've rented from Hertz before and usually they would upgrade the car if they didn't have the one you requested. The car needed brakes, had a chipped windshield, and had rust stains on the apolstered ceiling (it was a 2017). I used the vehicle and returned it on time. When I returned the vehicle I noticed two mid size vehicles in the Hertz lot, so they lied about having the mid size. I called the day after the return an was kept on hold for 42 minutes. During the time I was on hold I called the Corporate office who assisted me. Worst Hertz location ever!

Nov 13, 2018
I rented a 18 Chevy Malibu. The car was overdue on an oil change, wipers were horrible, and tires were also bald. The car was not safe at all for the road conditions as the car was hydroplaning on wet surfaces and minimal visibility due to wipers. The car was dirty upon arrival with all the windows had dirty hand prints all over them. When I returned the car I stated all these problems and I forgot one of my personal belongings in the car, not even an hr of me returning and stating that I forgot something the representative automatically gave me attitude and stated it’s not their fault and that they threw away my belongings. I would never refer this location to anyone seeing how the car was poorly maintained and the attitude I received when I returned.

Dec 12, 2018
Poor!! one of the staff members nearly hit my vehicle in the parking lot...was driving way to fast in the parking lot!!

Dec 13, 2018
DO NOT GO HERE!! If I could give 0 stars, I would. Apparently I dealt with the manager there who was too busy on his phone watching a game to attend to me. He first lied to me and told me they did not have any midsize cars available and said I had the choice of a pickup truck or nothing.....two completely different type of cars. Since I had no choice but to go with the pickup (or so I thought) he told me it was better to purchase their fuel option and not have to fill the car up before returning, since pickup trucks are gas guzzlers compared to midsize cars. Of course, again I had no option because I did not want to pay $60 to fill up the tank. I ended up paying $53 for this instead of the promised $40. I also confirmed with him that since I had no choice but the pickup, my original rental price fee would be honored. He said yes and it MOST DEFINITELY was NOT. I was charged $100+ more than I was supposed. He had me sign the screen without showing me any documentation or pricing. Then he proceeded to watch his game before taking me to the car. Once there, handed me the receipt and as he was walking away, stated he DID INDEED have midsize cars but the location had so many pickup trucks they needed to get rid of so he essentially LIED to me. It took me days to settle the incorrect charges with Hertz customer service and in the end still paid $50ish more than I was originally supposed to because the worker/manager was incompetent and lazy. If he wasn't so focused on watching a damn game, maybe he would have realized all of the mistake he was making and how much time and money I lost because of him. I would NOT RECOMMEND this location whatsoever. Such poor customer service.

INDUSTRY BLOGS

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

#whiskey #smithville

The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of this...

Smithville Whiskey

The Earliest Instances of Whiskey in World History

#whiskey #smithville

The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey

A Spirited History: The Role of Whisky During American Prohibition

#whiskey #smithville

Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

Smithville Whiskey

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

#whiskey #smithville

Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey

Single Malt vs. Blended Whiskey: A Comprehensive Guide

#whiskey #smithville

Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

Smithville Whiskey

Whisky 101: A Light-hearted Guide to the Water of Life

#whiskey #smithville

Welcome to Whisky 101, folks! Today, we're exploring the fantastic world of whisky, whisky, whiskey, and, yes, more whisky! Oh, did I mention whisky? By the end of this tour,...

Smithville Whiskey


Own this business?

Claim Your Business
• Update your photo and information
• Get notified when reviews are posted
• Respond and manage your reviews
• Select badges and keywords

Opening Hours

Mon:7 am - 6 pm
Tue:7 am - 6 pm
Wed:7 am - 6 pm
Thu:7 am - 6 pm
Fri:7 am - 6 pm Open Today
Sat:9 am - 1 pm

Car Rental Near Me

Hertz Rent A Car

Hertz Rent A Car

3141 W Loop S, Houston
Enterprise Rent-A-Car

Enterprise Rent-A-Car

8601 Panair St, Houston
CBC Luxe Chauffeured Transportation

CBC Luxe Chauffeured Transportation

8480 Washington Blvd Beaumont, TX 77707, Houston
Budget Car Rental

Budget Car Rental

E 11Th St, Austin
Enterprise Rent-A-Car

Enterprise Rent-A-Car

TX-46, New Braunfels