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May 17, 2018
Hertz was great. I received a great deal on a car that well beat all other companies. When I got my trip underway the service light came on. I took it to hertz out of town and left with all fluids checked a oil change and new tires. Great service all the way around.

May 24, 2018
WORST PLACE EVER! I made a reservation 5 days prior to pick up a vehicle, the morning of my pick up I arrive 30 minutes early only to be told I will be placed on a “wait list” because there was no vehicle available for me to pick up and the manager had no idea what time a vehicle would be available for me. Darius Tyler not only had a bad nonchalant attitude but he was not helpful in any way with getting this issue resolved. I had to reach out to another location to get my issue resolved. Please rent elsewhere or follow up your reservation with a couple phone calls to ensure you will have a vehicle available at the time of your reservation. I really wish I could give this place negative 5 stars👎🏽👎🏽👎🏽

Jun 11, 2018
Only 1 person working, which means he is the only one helping with reservations, cleaning the cars (pressure washer isn't working) and taking phone calls. The managers are just talking amongst themselves in the back room. Horrible.

Mar 23, 2018
One star well deserved. Adriana was NOT customer service friendly and I will gladly take my business elsewhere. Placed on hold multiple times without warning. I was told to call ahead so I called nearly a week in advance. I was told the only service available was same day. It was clear that the agent was distracted by the constant Facebook notifications going off in the background buy her phone. Initially I was hung up on. This location told me I was out of there service area. I called other Hertz in the area and was informed that this was my primary location and the only one who was able to pick me up as I was within 30 miles for renting a car. Too many people are unemployed nowadays to have a ungrateful attitude like this cashier / saleswoman who does not value customer service responsibilities in the community assuring that their job is done according to policy and procedure. I would have called corporate but I have more productive things to do with my day and we don't need another unemployed person.

Jul 10, 2018
Terrible customer service. Worst experience renting a car ever.

INDUSTRY BLOGS

A Whiskey Journey: From Water Source to Distillery

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Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

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The Science of H2O: Why Water Matters in Whisky Production

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Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

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Carrie Nation: A Crucial Catalyst of the Temperance Movement

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Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

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Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

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Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

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Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

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The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

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The Art of Distillation: How it Shapes the Flavour of Whisky

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Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

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The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

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Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

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Bourbon: The Quintessential American Whisky with a Unique Twist

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Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the...

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Opening Hours

Mon:7:30 am - 6 pm Today
Tue:7:30 am - 6 pm
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Thu:7:30 am - 6 pm
Fri:7:30 am - 6 pm
Sat:9 am - 12 pm

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