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Budget Car & Truck Rental

Budget Car & Truck Rental

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3.5 Google Review
955 1 Ave, Prince George, British Columbia, V2L 2Y4, Canada
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Refresh Reviews 3.5


Apr 26, 2019
I will never rent from them again. Bad experience and not very good customer service. They are privately owned and not a franchise. to my understanding. They charged me for a windshield when I only had one rock chip when rented the vehicle and it cracked from that only Rock chip and there was no other rock chip on that Windshield. In November you know winter is around the corner and it just gets colder obviously that windshield would’ve cracked no matter what. I tried calling them multiple times about the windshield after they billed me but they wouldn’t return my call on that matter or give me an explanation. Could have been my mistake by not double checking for circle windshield on the paperwork but they wrote it at the bottom as rock chip and that’s the first thing she pointed out to me when we are doing the circle check. Just be careful with them that’s all.

Sep 16, 2018
My flight into PG was delayed by an hour, last flight into PG. Turns out they don't keep staff for that flight of it's late. So I was forced to pay for a cab to get to my hotel. Then I got to the downtown location to pick up my car. They are short on intermediate cars, so they downgraded me to an economy class. Every other company I have been with gives you a free upgrade in that case. Now I'm several hours late for my work because of this whole ordeal. Will be avoiding budget in Prince George for my future rentals if possible. Update. Staff member at PG tried to skip writing down the glass chip I pointed out on the rental car. And upon closer inspection there is garbage under the seat. Not impressed

Aug 23, 2018
They provide a good service for people needing vehicles or storage. Decent prices too. However they REQUIRE a credit card for certain things which is a drawback for some people.

Dec 18, 2018
Good experience. Returned with no problems. Truck worked well.

Aug 14, 2018
Bad customer service . not helpful staff . one should better go to enterprise . they are more friendly and price effective as well.

INDUSTRY BLOGS

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Opening Hours

Mon:8 am - 5:30 pm
Tue:8 am - 5:30 pm
Wed:8 am - 5:30 pm
Thu:8 am - 5:30 pm
Fri:8 am - 5:30 pm
Sat:8 am - 5:30 pm Today

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