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Budget Rent A Car

Budget Rent A Car

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2.0 Google Review
10305 King George Blvd, Surrey, British Columbia, V3T 2W6, Canada
(604) 668-7000 www.budget.ca
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Dec 19, 2012
This company has the absolute WORST customer service of any company anywhere. I will never, ever deal with them again. After reserving a vehicle I was sent a message the night before saying, "oh, by the way, you can't park on our property while you rent one of our trucks." When I called they suggested taking a cab there, which would have cost more than the truck rental. They told me their location was in a different place then it was - literally 45 minutes drive away - and someone at their customer service department in Las Vegas was surprised to learn that they have locations in Canada and said they couldn't give me any info. After jerking me around all morning I finally cancelled by reservation and went across the street to UHaul. They were awesome and friendly and had a spot waiting for me with no reservation. They opened the door for me when I arrived and were incredibly friendly to deal with. UHaul also had more selection and better rates. I recommend avoiding Budget and saving yourself a lot of hassle and money. Rent from ANYONE but budget. On a scale of 1 to 10 I'd give their customer service a minus 20.

May 20, 2013
Ill second that. These guys are on Meth!

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