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Zipcar

Zipcar

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2.1 Google Review
555 Seymour St, Vancouver, British Columbia, V6B 3H6, Canada
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Dec 4, 2018
I wish there where negative stars. The concept is great. The customer service is a joke. If you want to enroll in a commuter plan then its better to plan at least 3 months before you actually need a car. Since they are a different department with no helpline number.

Nov 21, 2018
I rented a car with Zipcar from 6pm - 11pm. The quote I was given is $36.96 + tax. Arrived early to the location and the car was available. I took it 17 minutes before 6pm and returned it at 7:43pm (more than 3 hours earlier). I received a charge almost 2.5 times (!!!) higher than what I was quoted - $90. Zipcar claimed that it happened because I took the car 17 minutes before the booking time. And of course, they conveniently allow you to take the car earlier to just charge you for so much more later. I canceled my membership with Zipcar immediately and recommend you do the same. This business practice stinks so I will make sure my inner circle is aware of how Zipcar conduct the business.

Jul 28, 2018
I just had an amazing experience with the local office. Rental cars were sold out this week and I left my Zip Card back in the states. The office went above and beyond to get my a new card on the weekend so I could get to Whistler!

Oct 25, 2018
Without a doubt the worst car share in Vancouver. First of all, you have to pay an outrageous annual membership regardless on how often you use it. They also claim their prices start from $7/hr or so, but I have never actually found a car near me that costs that. Second, they renew the membership automatically, so this year I was stuck with a $70 bill for a service I didn't even want. When I tried to call to ask them not to renew my account, the actually closed down my account, even though my year was not over yet. This meant that when I actually did need to rent a car from them, my account wasn't valid. I tried calling them asking them to reopen my account until my membership expired. The operator told me I could reopen it online. I went online and the only way for me to reopen it was to pay another $70, which I refuse to do when I already paid for a full year's membership. Now I need to wait another 20 minutes on the phone in the hopes they can open my account over the phone. Finally, there is no way to stop the automatic renewal online, which means you have to wait a long time on the phone to cancel the renewal. When I called last, I asked them to just cancel the renewal without closing my account, but they told me they can't do that. They said I have to call the day before the renewal to cancel and close the account. These are predatory practices IMO. I have used Evo, Car2Go and Modo as well and I would say all of those options are superior. I give it 2 stars instead of 1 because they do have quite an extensive variety of cars.

Aug 30, 2018
DO NOT SIGN UP! What was once a great service has devolved into a faceless, customer hostile shell. Expensive, unresponsive and remote. They have no offices locally in the GVA and force everything online to uninformed, and powerless phone agents. The automated prompts are out of date or incorrect. AVOID THIS COMPANY!!! They do not care to innovate.

INDUSTRY BLOGS

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of creating...

Smithville Whiskey

The Science of H2O: Why Water Matters in Whisky Production

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Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

Smithville Whiskey

Bourbon: The Quintessential American Whisky with a Unique Twist

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Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the...

Smithville Whiskey

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

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Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

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The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey

Whiskeys of the World: Types and Distinctions

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Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

Smithville Whiskey

The Earliest Instances of Whiskey in World History

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The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey

Carrie Nation: A Crucial Catalyst of the Temperance Movement

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Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

Smithville Whiskey


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