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Enterprise Rent-A-Car

Enterprise Rent-A-Car

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4.1 Google Review
765 E Washington St, Charles Town, West Virginia, 25414, United States
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Refresh Reviews 4.1


May 16, 2018
This gets 5 stars for sure. Dale is one of the best rental care employees I have ever met. Safe driver and super easy to talk to. He made our experience one of the best, even though he is a Penguins fan. I will definitely use this location every time for sure. Thank you.

Jul 10, 2018
Quick and easy rental while I had my car fixed. Friendly employees, good car, budget friendly. And I love the pick you up/drop you off service Enterprise provides.

Sep 27, 2018
The staff is so very helpful and informative. There isn't too many types of cars to rent, though unless you give them plenty of time to find it at another shop.

Apr 18, 2018
Had a family emergency. Secured a Toyota Camry through the national call center. Was quoted unlimited mileage, a fair price AND A CONFIRMATION number. When my wife went to pick up the car she was told that the car in question (clearly sitting in the parking lot) was not available because one of the employees was using it (a fleet car) for their personal use.(?) They served no apologies and smugly sent her packing. This set her back several precious hours. VERY unprofessional. Call center "escalation" managers promised a call back when a complaint was aired...no call back. No resolve. Shame on Enterprise. HERTZ however bent over backwards to get her in a car at a moments notice.

Jul 16, 2018
If I could give this branch zero stars, I would! I rented twice from this branch and it was horrible both times! I will go over my lease miles and pay the fees if it means never renting from this terrible place again. Twice, the car left me stranded, I missed a job interview due to one of the break downs. I have called 5 times to express disappointment, my calls have never been returned from the “regional manager”. Please save your time and money and rent from a different company!

INDUSTRY BLOGS

The Earliest Instances of Whiskey in World History

#whiskey #smithville

The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey

Single Malt vs. Blended Whiskey: A Comprehensive Guide

#whiskey #smithville

Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

Smithville Whiskey

The Grain Game: How Grains Shape the Soul of Whiskey

#whiskey #smithville

Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly,...

Smithville Whiskey

Whiskeys of the World: Types and Distinctions

#whiskey #smithville

Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

Smithville Whiskey

Whiskey Trails: A Cultural Expedition through Ireland and Scotland

#whiskey #smithville

Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history,...

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

#whiskey #smithville

Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

Smithville Whiskey


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Opening Hours

Mon:8 am - 6 pm
Tue:8 am - 6 pm
Wed:8 am - 6 pm Today
Thu:8 am - 6 pm
Fri:8 am - 6 pm
Sat:9 am - 12 pm

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