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Enterprise Rent-A-Car

Enterprise Rent-A-Car

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4.1 Google Review
765 E Washington St, Charles Town, West Virginia, 25414, United States
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Refresh Reviews 4.1


May 16, 2018
This gets 5 stars for sure. Dale is one of the best rental care employees I have ever met. Safe driver and super easy to talk to. He made our experience one of the best, even though he is a Penguins fan. I will definitely use this location every time for sure. Thank you.

Jul 10, 2018
Quick and easy rental while I had my car fixed. Friendly employees, good car, budget friendly. And I love the pick you up/drop you off service Enterprise provides.

Sep 27, 2018
The staff is so very helpful and informative. There isn't too many types of cars to rent, though unless you give them plenty of time to find it at another shop.

Apr 18, 2018
Had a family emergency. Secured a Toyota Camry through the national call center. Was quoted unlimited mileage, a fair price AND A CONFIRMATION number. When my wife went to pick up the car she was told that the car in question (clearly sitting in the parking lot) was not available because one of the employees was using it (a fleet car) for their personal use.(?) They served no apologies and smugly sent her packing. This set her back several precious hours. VERY unprofessional. Call center "escalation" managers promised a call back when a complaint was aired...no call back. No resolve. Shame on Enterprise. HERTZ however bent over backwards to get her in a car at a moments notice.

Jul 16, 2018
If I could give this branch zero stars, I would! I rented twice from this branch and it was horrible both times! I will go over my lease miles and pay the fees if it means never renting from this terrible place again. Twice, the car left me stranded, I missed a job interview due to one of the break downs. I have called 5 times to express disappointment, my calls have never been returned from the “regional manager”. Please save your time and money and rent from a different company!

INDUSTRY BLOGS

Single Malt vs. Blended Whiskey: A Comprehensive Guide

#whiskey #smithville

Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are 'single...

Smithville Whiskey

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

Smithville Whiskey

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

#whiskey #smithville

Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

Smithville Whiskey

The Science of H2O: Why Water Matters in Whisky Production

#whiskey #smithville

Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

Smithville Whiskey

Famous Women and the Repeal of Prohibition: Evolving Perspectives

#whiskey #smithville

While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey

A Spirited History: The Role of Whisky During American Prohibition

#whiskey #smithville

Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

Smithville Whiskey


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Opening Hours

Mon:8 am - 6 pm
Tue:8 am - 6 pm
Wed:8 am - 6 pm
Thu:8 am - 6 pm Today
Fri:8 am - 6 pm
Sat:9 am - 12 pm

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