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Enterprise Rent-A-Car

Enterprise Rent-A-Car

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4.0 Google Review
7759 Reading Rd, Cincinnati, Ohio, 45237, United States
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Refresh Reviews 4.0


Sep 4, 2018
An unfortunate circumstance has me spending every other weekend working out of town but the nice ladies at this location helped out immensely. Great customer service and a good selection of cars. I always book ahead with the app and everything else is a breeze.

Nov 20, 2018
Staff was great but inventory is what it is!!! I use this company because I was fed up with all the issues and excuses of the others!!! Had to drive past other Enterprise locations to get the $200 reduced rate, couldn't use my local location!!! Haven't hit the lottery yet so I'll be back!!! Thanks.

Sep 14, 2018
Don't count on your reservation meaning they'll actually reserve a car for you. We needed a rental to replace one of our vehicles that needed unexpected maintenance. I called the local number and was transferred to a national reservations line. They booked a reservation for me after reviewing a variety of prices for different types of cars. The local people called to tell me that they actually had zero cars of any price or type available and would not have any until the next day. They said they would be willing to put me on a wait list in case 13 people did not show up to pick up cars that they had reserved ahead of me. In this digital age, it seems trivial for the national folks to have a view of the local inventory and not waste your time reviewing options that will not be available, especially when no cars of any type are available. If there is a good reason that the national group can be so disconnected from reality, then this location should not transfer calls to their local number to that national group. I will try other services in the future.

Aug 1, 2018
This location has great customer service! I give three stars because I am upset with Corporate ( or who ever is over this region) ! They need to find ways to fulfill each reservations. My car was not available for me to pick up at this location or any other locations in the area. This is the second time this has happen. I understand sometimes customers do not bring cars back on time but I feel there still should be a back up of the sizes folks requested just in case. Unfortunately your reservations is not guarantee in the Cincinnati area sometimes! Get more cars!!

May 2, 2018
I don’t understand what the point of making a reservation is if they aren’t going to have that car type available. If someone makes a reservation you shouldn’t be giving those cars to walk-ins. Service was great, however how you handle reservations is ridiculous. You shouldn’t even offer them if the customer isn’t going to get what they want. I ended up paying more money because I had to upgrade instead of getting what I asked for.

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Opening Hours

Mon:8 am - 5 pm
Tue:8 am - 5 pm Today
Wed:8 am - 5 pm
Thu:8 am - 5 pm
Fri:8 am - 5 pm
Sat:9 am - 12 pm