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Refresh Reviews 2.7


Oct 27, 2018
Rena served us on Oct. 23 and we were so impressed with her patience and excellent customer service. She waited patiently while we determined whether our car insurance covered rentals. I will definitely rent another car from Hertz at Winnipeg Intl. Airport.

Aug 4, 2018
Not even one star. There was no car available for pick up. Poor communication. Bullying staff. The male person in charge of customer service on August 3 2018 @ 8:10PM was horrible. At first he Didn't try to help us with other car rental service. But later he told us to go and pick up from other renter because HERTZ deals with them. When I went to thrifty car rental the lady told me they don't have any deals or agreements between the two. He told false info to customers. He also misinformed me the location of Thrifty car rental.

Sep 10, 2018
Worst car rental experience I've ever had. I prepaid for my car rental to the amount of $158 for 4 days. When I arrived at the Winnipeg airport the Hertz employee told me there would be over $100 in additional taxes and fees on my bill. She was patronizing, unfriendly and borderline obnoxious. At one point she said "You can now take a deep breath Colin" like I was her child. She successfully upsold me the gas plan while neglecting to mention that Hertz would charge me for a full tank of gas if I drove over 250kms. I feel that was misleading and unfair. From the counter to the car return, the whole experience was awful and put a real damper on my family vacation. I've used 2 other rental car companies at the Winnipeg airport and both were terrific. Hertz brings the Hurt... that should be their slogan.

Nov 10, 2018
Bad service unbelievable experience dishonest and wasting time.

Jun 26, 2018
Car selection could be expanded but great service and decent cars

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