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Budget Car & Truck Rental

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3.8 Google Review

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Winnipeg, Manitoba, R3H 0E3, Canada

(204) 989-8510 www.budget.com/en/locations/ca/mb/winnipeg/ywg

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Refresh Reviews 3.8

Murray Brown

Nov 18, 2018

I would highly recommend Budget for your next rental requirement. Car I received (Full-sized car, Ford Fusion, AWD), was excellent on fuel, easy to figure out the, what appeared to be complex control system (Entertainment, Climate control, etc). Only complaint that I have is that being Winter, a jug of windshield washer fluid was not provided nor was an ice scraper / snow brush. Found this very odd and was a slight inconvenience since, where I did travel to, did receive a sizeable amount of snow and I had no broom or brush at my disposal. Needed to wait for someone else in the parking lot to offer one up. Aside from that, I would rent from Budget all over again. Great price, excellent value for vehicle I was assigned.

Chris

Nov 4, 2018

I was a long time customer of Budget for most of my car rentals, but after this annoying experience with this location, I would not recommend renting from them (but particularly this location) again. From the budget.ca website, I had set up a pre-paid car rental contract for which I was to start renting from 12:30 AM (the website allowed me to book for this time). It states on your contract when you prepay online that you must pick up your car rental at the time set on your reservation, otherwise your rate can change. However, when I got to budget's car rental counter, no one was there to serve me (basically, they closed up for the day, even though I was there 15 minutes prior to the start of my car rental contract). This caused a problem with my travel plans and traveling on a tight schedule. I was given the manager Gary Swann's contact information and tried to reach him, but I could never get a hold of him and he did not respond to my email either. Therefore, I had to call the main budget office to complain, and they also never bothered getting back to me, and I had to call them back to deal with the issue after 2 weeks of not hearing from them. All the representative offered me in the end was a $15 one time courtesy for the inconvenience (was expecting them to cover the cost of my rental for this mishap). I thought it was really poor customer service as they also did not seem to care that their mistake impacted my travel arrangements and took for granted the business I gave them. So if you like to rent from budget and you are needing a car once you land in Winnipeg, do your self a favour and AVOID renting from this Budget location!

Dave Digironimo

Aug 13, 2018

Car was great! Lineup at front counter was 40 minute wait! One person serving a massive line of people. Ridiculous. Staff was friendly and helpful. Returned car 2 days early and was not credited the two days back. Shameful. I'll never consider them again due to that.

Adrian Blizzard

Oct 25, 2018

Fantastic customer service , I have been in customer service for over 15years this place knows how to treat folks like people , I have used them 2x times a month for over year would highly recommend you Give them a try :)

David Hofer

Sep 23, 2018

I had an excellent experience with the staff. I received a quality vehicle for the price. The staff at this location are friendly and very helpful. I would rent from Budget at the Winnipeg airport again.

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