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Thrifty Car Rental

Thrifty Car Rental

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3.0 Google Review
639 Bishop Dr, Fredericton, New Brunswick, E3C 2M6, Canada
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Aug 16, 2018
I got the '4 year old Prius' mentioned in another review and it's fine. The 2 ladies were thoughtful and helpful, and I was actually happy that it wasn't the usual slick service where they try and upsell you to a bigger car etc. They gave me the choice of 2 cars according to our luggage and off we went.

Jul 30, 2018
I needed two vehicles to replace two damaged cars under two separate insurance claims (very bad luck that week). Thrifty was the only place in Fredericton that had two cars available on a weekday afternoon. The staff were helpful and friendly.

Jul 30, 2018
The ladies at the desk are awful, Very sour and have no customer service skills what-so-ever. I don't carry a credit card and had an insurance rental through enterprise which required no credit card, however this requires a credit card no matter what the rental is, insurance covered or not. They were very rude, "why do I need a credit card when it's an insurance rental?" "UMMM were giving you a $30000 car?!" "enterprise didnt need a credit card" "I guess you should just go rent with then" and so that's what I'm doing. The last time I had a rental with Thrifty it was a 4 year old black Prius, with extensive damage to the side of the car and a smashed foglamps. I'll never come back here or rent from thrifty again.

Mar 20, 2018
I recently had my car vandalized and after spending all morning dealing with insurance and trying to find a car rental, I found one available at this location. They required a $500 hold on a credit card for a day and a half rental but did not notify me of this until I arrived via taxi at the location. I could pre-authorize $250 until my credit card company could process a payment but they refused to allow this. With children to pick up from school and meetings to attend, I was left with no vehicle as by this time, no other rental agency in town had availablity. Sad that small businesses like these cannot be more accommodating and that the amount required is so high! I have booked cars for $150-200 hold but never $500. Customers should at least be notified! The customer service was not good and the agents were very dismissive. They have lost at least one customer. Very very disappointed!

Jul 10, 2018
Garbage staff Should fire both ladies and hire new staff

INDUSTRY BLOGS

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Opening Hours

Mon:7:30 am - 5:30 pm
Tue:7:30 am - 5:30 pm Open Today
Wed:7:30 am - 5:30 pm
Thu:7:30 am - 5:30 pm
Fri:7:30 am - 5:30 pm

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