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May 25, 2018
I've rented here twice and there were no problems at all. Everything was in order and according to my reservation. The second time I got a higher vehicle class than I reserved, presumably becuase that was what they had at the time. The staff are nice, and pick-up and return went smoothly both times.

May 4, 2018
Enterprise website failed by reserving what wasn't available. Todd went to work and got me on the road. Gave me a quote and stuck with it despite the effort of the drop off location to increase that fee. Great work!!

Aug 17, 2018
I booked and was charged for an intermediate vehicle . I was given an Ford escort hatchback. Very smell I can’t understand how this isn’t listed under compact Car. Very hard , uncomfortable ride.

Sep 18, 2016
Rented a Hyundai Elantra for two weeks. Smooth rental from beginning to end. Loved the car too! Super reliable on the roads around, which weren't always 100% paved or had a lot of pot holes.

Oct 8, 2016
Horrible experience. A reservation was placed 4 weeks before travel... I had flight delays but TRIED to call and provide updates to the staff as updates were being provided to us. I called before leaving Calgary, no answer on the phone. I called 6 times before leaving Toronto, no answer so both me and my partner left a separate voicemail. Upon arrival to the branch, no one was present even though all the other rental companies were still open. Myself and 4 other customers were left stranded and forced to use Hertz Rental cars. Upon returning to the airport branch to swap vehicles the following day, the customer service agent was unapologetic and unresponsive to our situation. We were offered an upgrade for $10.00 more a day, which at this rate they should be trying to salvage relations, which we declined. She then wrote a contact with the upgrade, explaining to us actually now it was free and not an upgrade, which we declined. Then she rented us a vehicle with damages larger than the "damage indicator", that was undocumented and caught by partner/myself. Overall, this experience was very unpleasant and frustrating beyond belief. I do not intend on using this branch in the future.

INDUSTRY BLOGS

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are the...

Smithville Whiskey

Grain Games: The Whisky Character Playground

#whiskey #smithville

Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to...

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey

Famous Women and the Repeal of Prohibition: Evolving Perspectives

#whiskey #smithville

While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

Smithville Whiskey

The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

#whiskey #smithville

Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands,...

Smithville Whiskey

A Spirited History: The Role of Whisky During American Prohibition

#whiskey #smithville

Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

Smithville Whiskey

Whiskeys of the World: Types and Distinctions

#whiskey #smithville

Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

Smithville Whiskey

Whiskey Trails: A Cultural Expedition through Ireland and Scotland

#whiskey #smithville

Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history,...

Smithville Whiskey


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