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Google Reviews

Refresh Reviews 3.3


Oct 24, 2018
The staff were very personable and quick in dealing with my rental needs and getting me on my way. The vehicle was clean and in good condition with lots of space and built-in navigation so that my personal GPS was not required.

Sep 26, 2018
Car was good and but somebody decided it was cool to smoke in it before I got it. Not cool . Can should have been cleaned before handing it off.

Oct 29, 2018
Staff where great the car was good they could not have done anymore for us a1

Nov 1, 2018
Really bad experience! I booked a full sized car through Hot Wire; when I arrived at the airport after midnight October 28, 2018 in the pouring rain, I went to the desk and gave them my information; the employee gave me the keys, saying you have a Hyundai Elantra; I walked out to the very end of the parking lot and started looking for the car; I finally pressed the alarm and saw the flashing lights about 200 feet away, but when I got to the vehicle, it turned out to be a Hyundai Accent, not the full size car I had reserved and paid for!! Frustrated and tired I drove around to the departure area to get the problem corrected, but by this time, there was no one at the desk. I drove the car home and contacted National the next day. The manager Jessie Rasume said that nothing could be done on their end seeing as I booked through a third party. An offer was made to discount a next rental, and she suggested that I phone Hot Wire to straighten it out. Then to add insult to injury, I discovered the next da y National charged my AMEX an additional $44.55, claiming that Hot Wire did not charge the taxes. I contacted Hot Wire again, and the agent stated no extra fees should have been charged to my AMEX card, and that I should discuss the extra charges with National. I contacted Jessie Rasume again, explaining what Hot Wire told me; Jessie requested a copy of the booking confirmation which shows a prepaid amount of $105. 04 for the 2 days; advertised daily rental was $35.51; yet total charges for the 2 days amounted to $167!! So far, no response back from National!

Sep 25, 2018
The customer service representative (Zach) was courteous and helpful!

INDUSTRY BLOGS

Whiskeys of the World: Types and Distinctions

#whiskey #smithville

Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles that...

Smithville Whiskey

Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

#whiskey #smithville

Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

Smithville Whiskey

Whisky Wonders: An Expedition Across Regions

#whiskey #smithville

There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

Smithville Whiskey

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey

Single Malt vs. Blended Whiskey: A Comprehensive Guide

#whiskey #smithville

Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

Smithville Whiskey

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

#whiskey #smithville

The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

Smithville Whiskey


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