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Hertz

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3.8 Google Review

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54 N Saw Mill River Rd, Elmsford, New York, 10523, United States

(914) 347-2017 www.hertz.com/rentacar/location/unitedstates/newyork/elmsford/hpnw01

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Refresh Reviews 3.8

Ganesh Pandiyan

Nov 10, 2018

This is the first time am using Hertz at this location. It was a horrible experience. I had a business reservation confirmed last friday. Just before the pickup time, I called up the location to arrange for a pickup, where I was leisurely there was no car available and the Hertz confirmation has been scrapped. All the plans collapsed due to this. Had to make urgent alternate arrangements with Enterprise to get forward. The worst this was this was a corporate reservation. I had already updated our management regarding this experience and made sure there is no more reservations from our organization at this location goes to Hertz. Before reserving a vehicle from this location make sure have alternate arrangements, they can oversell just to make additional money.

Ganesh pandiyan

Dec 6, 2018

Don't relay on the reservation at this location, that too on a busy weekend. I had my reservation taken over and wasn't even notified till the last minute. Horrible experience.

Jim's Computer Business

Apr 22, 2018

I was very happy with the service received here at this location. I needed to rent a car as mine was hit in a parking lot. They arranged to have a driver pick me up at the car dealer and my car was ready for me. Everything was explained in detail. I had forgotten my EZPass tag and there was one in the car. The guys were very professional and explained info in detail. Very happy with the service received.

Kiruthika Lakshmi

Nov 10, 2018

My reservation and confirmation was cancelled at the last moment. Then I found that they always oversell and cancel your reservation. You will get it noticed only at the last minute, when you try to pickup. Literally frustrating experience. Never ever will make reservation again at this location.

Marc Cao

Mar 8, 2018

Pick and drop off had been fast and easy. It's a two-month long term rental with collision insurance. First Car hit a pothole and was towed. I was offered with another car at white plains airport. Overall it works out fine but could have been better informed and communicated. Emergency roadside service is extra charge.

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