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Avis Car Rental

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3.5 Google Review

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N Dixie Hwy, Boca Raton, Florida, 33431, United States

(561) 241-0705 www.avis.com/en/locations/us/fl/boca-raton/bt7

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Refresh Reviews 3.5

Koffi Ayi

Nov 9, 2018

The owner is a great guy. Made the transaction personal and less business. I would go here before anywhere else.

Josh P

Jul 20, 2018

I usually have a great time renting with Avis, but this location was a nightmare. While on vacation I had issues with two different vehicles they gave me. When taking the cars back to swap for a new one the employees were rude and gave me a hard time. This location needs to do a better job at maintaining the vehicles and ensuring they are road safe, one car had three tires that were over-inflated to unsafe levels. Once I returned the 3rd vehicle which was issue free I found on my receipt that they charged me for services I did not sign up for, thankfully customer service took them off my bill when I called.

Robyn Mangold

Jun 6, 2018

I am adding to this review and changing it to 3 stars because John the manager took care of everything the following day. He was very nice. Here is the original: If I could give zero stars, I would. Worst customer service that I have ever experienced in my life. After being misinformed by the national number, the "man" at this location yelled at me and shut the door in my face. When I called to let someone know, I got a lot of "I'm sorry" and "I understand", but was offered no resolution or compensation for my inconvenience and aggravation. I now have to rearrange a work day to return a key to this car. I do reviews often when I get awesome service and I do not think I have ever done a one star review (not a complainer), but in this case it is a public service. Do NOT go to this location. It was AWFUL. This "man" should be ashamed for treating a customer this way. No worries though, I will not be a customer of your anymore.

Astrid Sayago

Aug 16, 2018

the worst experience of my life I had with a member of this place called IVAN is the worst service I have ever had in my life, the man shouted at me, insulted me humiliated me just for having gone to ask him a question about my contract, he did not want to extend one more day of car rental and apart from that he wanted to charge me $ 56.86 for gas when the tank was as I received it. The manager John is very polite and has a good attitude, but for people how IVAN is that I do not recommend this business, arguing with an older lady and continuing with the humiliation towards me.

Daniel Morales

Aug 31, 2018

Great Experience!! John helped us out in no time. The ca was ready in minutes. Great Service

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