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Budget Car Rental

Budget Car Rental

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2.6 Google Review
1700 Norview Ave, Norfolk, Virginia, 23518, United States
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Google Reviews

Refresh Reviews 2.6


Aug 8, 2018
Love renting from this location. The store manager and his team are great people to work with. Had a issue and they corrected it immediately with no hesitation.

Nov 26, 2018
Real nice place to rent a car the service was incredible

Dec 5, 2018
Friendly fast service easiest rental experience

Dec 17, 2018
They want you to jump through hoops to pay them more. Save time and money with E

Oct 30, 2017
I reserved a truck rental to pick up at 8am on 10/21. I received confirmation of the reservation and arranged to have moving help at my house at 9am. When I arrived to pick up the rental the boy behind the counter claimed they just found out that the inventory was unavailable. He wrote down an address for a different location further away where he had transferred my reservation. I am fairly certain this gentleman doesn’t value his job or having return customers because he was rude, arrogant, and basically shrugged his shoulders at me acting like it was inconveniencing him that I bothered to show up that morning. Needless to say, we left and headed toward the alternative location. The person working at that location informed us that although they had transferred my reservation they did not have a truck available. Apparently the boy transferred us to the wrong location. It took nearly two hours to pick up a truck from over 15miles further away than my original reservation. Not only did this cost my additional mileage and time, but it delayed the start of moving and everyone who I had scheduled to be at my house. I can understand that sometimes things happen; however, don’t waste your time with this location. If they are willing to staff their desk with someone who doesn’t care about their customers then they clearly don’t care either.

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Opening Hours

Mon:7 am - 6 pm
Tue:7 am - 6 pm
Wed:7 am - 6 pm Today
Thu:7 am - 6 pm
Fri:7 am - 6 pm
Sat:8 am - 4 pm