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Discount Car & Truck Rentals

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3.3 Google Review

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886 Nipissing Rd ##3, Milton, Ontario, L9T 4Z9, Canada

(905) 878-4132 www.discountcar.com/locations/Milton?utm_source=google&utm_medium=organic&utm_campaign=local&utm_content=55OntarioMilton

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Refresh Reviews 3.3

Barbara Kenney

Apr 29, 2018

On-line reservation for cube van confirmed in two emails from Discount. A confirmation numbers was sent to me at 2:39 PM the day of the pick-up. Reservation said the pick up time was 3PM. I planned to arrive at 3:30. Ran into glitch and called at 3:42 to say I was on my way. They had already rented it to someone else. They didn't even have the courtesy to email me. Insisted they had tried to call me. No record of calls or messages. on either of my phones. Because I wasn't there at 3PM she said I was a "no show." It is a reservation not an appointment. Mad crazy rush to find something else on a Friday evening. So frustrating! The girl on the phone stayed calm when I kept calling back to see if they could find another van. I have to give her credit for that. I think it would be helpful for people who don't rent often to be informed that there is the possibility of being deemed a "No Show." Reservation confirmations give a false sense of security to customers that the vehical will be there. Adding a "Warning, you could lose this van after a certain amount of time!" Statement would save a lot frustration for everyone.

doctor evil

Sep 11, 2018

My car was going in for body work at first professional (worst body shop in Milton). I was picked up by enterprise and was told I would get a decent vehicle with the features I wanted. I arrived at enterprise and the rep told me they would only give me a Chevy Cruze because it is comparable in size to my vehicle. The Cruze lacked gps and other options that my vehicle had and was basic. I told the agent that this is the third time the body shop is having to redo my vehicle and I want something as comfortable as my daily drive. I saw a Durango which had gps and other options my current vehicle had. I was told to pay more or leave it. I ended up saying no to giving enterprise business and walked home. I called discount rental and spoke to Amy. I explained that meanwhile my car might be a similar size as the Cruze it had way more options and costs twice as much with all the features added. My car has had to get fixed three separate times and everytime I get into a crappy rental by enterprise. Amy said she understood my frustration and will see what she can do. She called me back in 5 minutes to tell me she got me a Dodge Durango and it will pick me up in 15 minutes. 9 minutes later the rental was downstairs and drove me to discount rental. I signed my papers and gave discount my business instead. Bravo Amy, and bravo discount. I left happy in my Durango rental and it was a painless process and I’m thankful for it. For any future rentals in the area I am definitely skipping enterprise and choosing discount. I told my friends and wife about what happened and they were pretty impressed as well.

Farrukh Aziz

Aug 22, 2018

Called in to find out if a cargo van is available for rent for a day-rental. The worker their told me, you must reserve online for day rentals. I go online, reserve cargo van for next day from 7:30 AM to 6:00 PM, get confirmation in the email. All set to go, I arrange pick up of my sofas for next day. Next morning, 7:25, call their office to see if I can come pick the van up, guy tells me no you can't because I have to receive 24 hours notice, you are out of luck. I tell him that I got the confirmation, he gets more agitated and goes broken record, you are out of luck... I go ok, I will stop by after work to reserve one, goto the business location, posted hours of operation are 7:30 to 6:00 PM.. business is closed at 5:45. This daicount car rental is the most unprofessional and disappointing place ever to rent a vehicle.

Simon Tran

Jul 30, 2018

Trying to finesse you. Literally rented the truck on July 29th and looked at the gas tank and it was a bit over the third tick, get a call after i returned it saying that it was in the middle between the third tick and the full tick. Told them that when i received it, it was only above the third tick, guy said no and that theyll charge me 2.50 per litre. When i filled it up, it was literally on the third tick, just below what i had it has. Guy tried to finesse me. Not to mention, i asked the day before about mileage and how much of it i could use before bei g charged, he said it was 3000km but today, guy said i went over it when i didnt even drive past 3000km....bad company. Bad customer service. Trying to steal from you. Stay away.

12th Fret

Aug 18, 2018

Needs customer service improvement. Vehicles should be provided in clean interior condition.

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Opening Hours

Mon:7:30 am - 6 pm

Tue:7:30 am - 6 pm

Wed:7:30 am - 6 pm Today

Thu:7:30 am - 6 pm

Fri:7:30 am - 6 pm

Sat:8 am - 1 pm