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Enterprise Rent-A-Car

Enterprise Rent-A-Car

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3.8 Google Review
785 Woodlawn Rd W, Guelph, Ontario, N1K 1E9, Canada
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Google Reviews

Refresh Reviews 3.8


Dec 6, 2018
Had to get a vehicle while mine was in the shop and they made the experience hassle free. Got a choice of vehicle which was nice, and the staff were friendly and efficient as well.

Sep 4, 2018
Enterprise and I have had a bit of a love hate relationship going back to the early 2000s. I am pleased to say that my most recent experience was wonderful. My vehicle was ready when it was supposed to be, fueled up and somewhat clean.

Sep 25, 2018
Frustrating experience + not my fault you're understaffed. Car broke down after hours. Towed to closest garage took cab home. Rented from location closest to home. First called on Sunday guy seemed rushed and uninterested in helping. Told me to try back Monday. Ok. Got vehicle inquire about courtesy ride to garage when car is ready. Nope. Too far. Drop off at closer location.call them and find out about fee. No one mentioned $75 fee. Call original location and get it waived. Good. My car is ready. Call new drop off to say b there by 5pm. Am told no courtesy shuttle as they are understaffed. Well that's not my fault.

Aug 3, 2018
I called them twice and each time I was put on hold for half an hour, so I drove to their location and was welcomed with the worst customer service ever. WOW the blond woman with glasses probably got some mental issues. I sensed that her priority is not the business but herself and what she thinks. Go to the downtown location , they are more friendly and know how to build a clientele. We rented a car for one month and wanted another car but they didn't have at that time so we unfortunately went to the north end. The woodlawn location will keep sinking until they fire the blond woman and the Indian guy.

Aug 24, 2018
I've rented here 4 to 5 times now. Just rented another car today and dealt with Omair, the Assistant Manager. He was quite helpful and was able to get me a good vehicle.

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Opening Hours

Mon:7:30 am - 6 pm
Tue:7:30 am - 6 pm
Wed:7:30 am - 6 pm Open Today
Thu:7:30 am - 6 pm
Fri:7:30 am - 6 pm
Sat:9 am - 12 pm