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Budget Car & Truck Rental

Budget Car & Truck Rental

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3.2 Google Review
73 Kennedy Rd S, Brampton, Ontario, L6W 3E4, Canada
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Google Reviews

Refresh Reviews 3.2


Nov 3, 2018
I reserved online and picked up my car with ease just providing what they needed from me. Dropping off was an ease as well. Everything was very straightforward and as the location is in a corner lot it was really easy to find comparing to other budget locations I've been to

Oct 22, 2018
Terrible experience. Lady at the counter was so rude right from the start. She would not honor the rate promised, insisted on a 2nd number when I don't have one. Wanted me to return the vehicle early and still charge me the same amount. Lot attendant did not explain the vehicle features, i.e. where to open the gas door. (it's got a hidden button). Car did not have any windshield washer fluid, and the interior windows were filthy. They don't deserve a 1 star. Don't go here - go somewhere else!

Jul 27, 2018
Terrible service agents, who themselves cannot understand the rental contract. They explain one thing and charge a completely different price. Go at your own leisure not everyone has had the same issues, it seems when you rent for a longer time period, their system all goes to hell and no one knows how to actually calculate your rental rate. Sad

Sep 5, 2018
Very rude clerk. He did not honer my web-contract. He was very formal and bureaucratic. For example, he kept insisting that I should give him a second phone number even if I have only one. He did not want to give me the car without it. He also wanted me to show him a plastic ID card issued by my company, which we don't have. Probably the rudest business representative I have met. My whole company is not going to Budget anymore, regardless of the cost we need to pay.

Sep 30, 2018
Worst customer service ever staff has major attitude problem, this indian guy that did my transaction was upset first of all beause i told him i needed a bigger van which was parked in plain site, he then went inside and this other guy drive the one i wanted to front came out the van with an attitude asking what ? And i should know weather i needed a van or not ! He then strom inside like a ignorant fool They act like you're begging a favour, imagine u have to pay for that trashy service, wont go there again nor will i recommend to anyone this happened today Sept 30th 2018

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Opening Hours

Mon:7 am - 8 pm
Tue:8 am - 6 pm
Wed:8 am - 6 pm
Thu:7 am - 8 pm
Fri:7 am - 8 pm Today
Sat:7 am - 4 pm