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National Car Rental

National Car Rental

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4.3 Google Review
1003 Airport Parkway Private, Ottawa, Ontario, K1V 2C1, Canada
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Sep 18, 2018
Booking on-line was easy. The price was competitive. Service at the YOW check-in was friendly and fast. We were offered a free upgrade! Information about nearby gas stations was included. We were very impressed. However, when we wanted to extend our reservation, we were told that in our particular case (a rental over 30 days), we could not do it on-line and would have to talk to someone at the Ottawa front desk. We called numerous times but no one answered the phone. We left several messages, none of which were returned. We subsequently had to rent a vehicle from another company rather than extend our current rental. It became a time-consuming, frustrating and disappointing experience. Addendum: The branch manager called us, extended our rental at the original rate, saving us several hundred dollars and a trip to the airport. Thank you National!!

Nov 7, 2018
I left my top of the line ($500) Kindle e-reader on the front passenger seat of the car one Thursday evening. I realized this a few hours later while on an airplane, and called National first thing the next morning (Friday) I was assured they would check and get back to me. Did not hear from anyone so called back Saturday to be told that the cars go off site to be washed, the person in charge is off the weekend but will be back Monday and will check lost and found and get in touch with me via email. I have never heard a word back from anyone. My bad for leaving the Kindle in the first place, but someone at National would have found it prior to renting the car to someone else. What did they do with my Kindle?

Jul 4, 2018
We arrived early on a Saturday at YOW so we had to wait for opening..National was the first agency to open its door. The gal was efficient getting us to our vehicle within 2-4 minutes. The vehicle was clean and perfect for our needs for the week+. On return we mentioned we had to put oil in the vehicle - due to a signal coming on..the attendant was excellent - he deducted our cost of the oil from the full bill. He had us checked in at the vehicle very fast. Polite and organized. We travel quite a bit and we'll be coming back for more National as our first choice !

Nov 2, 2018
Fast efficient service. I have visited this location a couple times this month and find the staff engaged and hospitable.

Sep 6, 2018
Rented a car during the labor day weekend and the service was very good. The car was in prime condition and the check out/check in processes were fast and smooth.

INDUSTRY BLOGS

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Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the...

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Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

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The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

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Opening Hours

Mon:6:30 am - 1 am
Tue:6:30 am - 1 am
Wed:6:30 am - 1 am
Thu:6:30 am - 1 am Today
Fri:6:30 am - 1 am
Sat:7 am - 1 am

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