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Nov 28, 2018
The staff were friendly although I called to complain about my rental and was advised that someone would call me the next day when a new car would be available. No one called. I had the car the car for a week and still no one called to follow up about my complaint or to set me up with a better vehicle. Hopefully I won't have to rent a car again but if I do, it won't be here.

Oct 15, 2018
I like discount at Dougall 2565 service. All staff members are very good. Everytime when I book a car , I enjoyed my drive with different cars. The only thing is that, as this is closed on Sunday so Even if I need car on Sunday, I must have to book on Saturday and pay rent for the one day extra even if I need for 1 day.

Aug 17, 2018
Great customer service in the store I had to go to, only issue I had was I was meant to pick up the car from the local train station but I was told I couldn't get the car hire. As someone on holiday, this was a little stressful as I didn't have the capabilities to contact the local branch, once I got there the next day, everyone in the branch of discount cars was helpful, friendly and lovely to chat with.

Oct 2, 2018
Always great staff and fair pricing. Best rental spot in town hands down.

Aug 23, 2018
Worst customer service representatives. Reserved a van 3 weeks ago. When I came to pick up the vehicle, they charged my credit card the $350 hold, then told me they don't accept my kind of credit card. Then told me to get my money back I had to bring them a form, but all 3 of them had no idea what the form is called. So now I'm out $350 for probably the next 2 weeks, don't have a cargo van to complete my task today, and I'm dealing with 3 people who claim to know their job, but clearly don't know how to do their job. Why am I being informed of the unwritten stipulations after the fact? Is there anything else you should probably inform me of? Why do I even need to ask that question? Don't you think this would have been helpful information 3 weeks ago?

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Opening Hours

Mon:7:30 am - 5:30 pm
Tue:7:30 am - 5:30 pm
Wed:7:30 am - 5:30 pm
Thu:7:30 am - 5:30 pm Today
Fri:7:30 am - 5:30 pm
Sat:8 am - 2:30 pm