Get to the top of the directory by claiming your business!

Budget Car & Truck Rental

Claim Business

3.2 Google Review

Direction Bookmark

#Unit #9, Kingston, Ontario, K7M 3E5, Canada

(613) 546-3231 www.budget.com/en/locations/ca/on/kingston/k3g

Update Business Info | Add Verified Info

Read our review guideline

Write a Review

Loading…

Be the first to write a review.

Google Reviews

Refresh Reviews 3.2

Alejandro Fadus

Jul 30, 2018

Worst car rental experience. They gave me a brand new car and the plate expired during the rental term. They called me to come in and get the sticker for the car. I was 350km away from the rental place. One of the tires blew up because of a manufacture issue (as per a tire expert adviser). As you can see in the pictures attached, the tire blew up right where a manufacture line was printed and no cuts can be seen past the main layer (if a knife or blade was used to make this cut, it would have gone right through the inside rubber too). And you can clearly see that no physical damage was caused to the rim neither. The tire blew up on its own while in a parking lot. The company charged my credit card $160 separate from my rental price, without letting me know of the charge or showing me a bill, or anything similar to it. I do not recommend this company at all. Enterprise is down the street and the customer service is 100% better than this place. Don’t waste your time. Update: After doing a chargeback with my credit card provider, the rental company could not provide enough proof (45 business days) so I won the case and the money was refunded back to my account.

Robert Z

Jul 29, 2018

We Ignored The Reviews... Wish We Didn't. Absolute GARBAGE service, these people are Liars who will Steal your money. Very poor at communicating and will not clearly communicate with you until they bill your credit card. We rented a Grand Cherokee Jeep from Avis for one day. It was to be returned by 12:30. We called to let them know we were running about 1 hour late from across the boarder. Staff CLEARLY TOLD US we wouldn't be billed for an extra day. The Whole Point of The Call Was To Check Whether or Not We Needed to Rush Home. We raced back through the boarder and made it to Avis within one hour. The guy behind the counter proceeded to tell me they were going to bill us for two days anyways. Naturally I was upset as we could have just stayed in our accommodations for an additional 24 hours. There was no reason to race back. Their staff will lie to you directly over the phone and bill you anyways. DO NOT TRUST THEM. Watch the owner/rep will respond to this review and LIE AGAIN saying they told us to have it back by 12:30. They Did No Such Thing. We Were Told We Wouldn't Be Billed, They Knew Our Time-frame!

Garry Steen

Sep 4, 2018

My previous experiences with Budget have been fine. Not so much this time! I picked up an Elantra on Aug.20and came home and packed up to leave for Hamilton for 10 days. Just as we walked out the door Budget called and asked that I return the car for a Chevy Cruz as the Elantra had been booked previously. I unpacked and switched. The Chev was older during the last three days developed a grinding noise sometimes when I braked. Upon returning the car I let the desk person know and asked also how the 407 payment was made. They did not know the answer and promised me a call from the owner of the franchise. I also felt some compensation might be forthcoming. I got no call the next day(Aug.31) and went in to check. Again no call.Tues.Sept.3 I again went in and was told over the phone from the airport location that the form had already been processed so that ended that! I finally did get the info for 407. Very dissatisfied with the lack of communication!!!!

Nasie kazemi

Aug 17, 2018

this place is amazing. Roy is the best guy. with his help I could manage my trouble with my car. god bless him.

Leeza Yosofzai

Mar 16, 2018

Unfortunately the car I received had a broken windshield wiper when I received it. I spent approx $200. Driving in the snow and constantly having the get off the 401 to clean my windshield was extremely dangerous and inconvenient. I called Roy (who was a very nice man) and told him my windshield wiper was broken. He advised me to just adjust it and smack the ice and snow off - this did not solve the problem. My road trip was sketchy as I could barley see through the window at times. Upon returning the vehicle, I mentioned they must take a look at it because it was functioning poorly like that since I rented it out. Turns out a piece of the metal was broken off. They thanked me for letting them know, said “sorry! Looks like we’re gonna have to get a new windshield wiper” and that was that. As a result of the fact that the car wasn’t properly inspected after the guy who returned it before me, I had a bad experience and was not helped. The staff were friendly though. Probably will not rent a vehicle from this location again.

INDUSTRY BLOGS

Buying Beachfront Property in Costa Rica

Buying beachfront property in Costa Rica is often seen as the ultimate lifestyle investment—but it is also a strategic financial move for those looking to diversify internationally...

Kindred Consulting C.R.

How to Invest in Costa Rica Real Estate

Investing in Costa Rica real estate is a structured process, but success depends on following the right steps and working with experienced professionals.

Kindred Consulting C.R.

Bourbon: The Quintessential American Whisky with a Unique Twist

#whiskey #smithville

Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the...

Smithville Whiskey

Costa Rica Residency Through Real Estate Investment

For many investors, purchasing real estate in Costa Rica is only the first step toward a larger goal—establishing residency and eventually relocating full-time. While real estate...

Kindred Consulting C.R.

Costa Rica Real Estate Investment Opportunities

Costa Rica has rapidly become one of the most attractive international real estate markets for investors looking to diversify beyond their home country. For buyers from Canada...

Kindred Consulting C.R.

A Spirited History: The Role of Whisky During American Prohibition

#whiskey #smithville

Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

Smithville Whiskey

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

#whiskey #smithville

The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey

When Templates Fall Short, IOPW.com Steps In

#richmond hill #custom web develoment

Deciding on hiring someone to build out your website or choosing a template platform many others in your industry use and manage on their own is something many businesses struggle...

iOPW

Own this business?

Claim Your Business

• Update your photo and information

• Get notified when reviews are posted

• Respond and manage your reviews

• Select badges and keywords

Opening Hours

Mon:8 am - 6:30 pm

Tue:8 am - 6:30 pm

Wed:8 am - 6:30 pm

Thu:8 am - 6:30 pm Open Today

Fri:8 am - 6:30 pm

Sat:8 am - 4 pm