Get to the top of the directory by claiming your business!

ACE Rent A Car

Claim Business

1.9 Google Review

Direction Bookmark

1749 Bank St, Ottawa, Ontario, K1V 8Y5, Canada

(866) 551-8267 www.acerentacar.com/googleplacesppc.aspx?url=/landing/Canada/Ottawa/Ottawa-Intl-Airport.aspx

Update Business Info | Add Verified Info

Read our review guideline

Write a Review

Loading…

Be the first to write a review.

Google Reviews

Refresh Reviews 1.9

Rob Hunt

Oct 22, 2018

Inexperienced staff, rental car didn't have a panel without damage, was unclean on the outside and smelled terrible on the inside. My company will ensure we go elsewhere for future requirements.

Anastasia Beverhousen

Aug 14, 2018

I booked with expedia for a pickup at the train station however when I arrived they had not left me a car. Someone had to come pick me up. The service in the store was friendly and helpful and they upgraded me for the same price.

Khashayar Shariati

Aug 17, 2018

Booked a car days in advance, call the day of and they say: We don't have the car that you wanted, and also we don't have any cars right now, there is a waitlist and you're 8th on the list. I call 2 hours later, half an hour before closing: you're 7th on the list. Me: "At this rate I'm gonna get my car by the middle of the next week" Them: "Sir we can't control how many people return cars per day" Me: "Well how do other companies do it? Cause I've never had this issue" Them: "There are no cars in the city" Me: "I should have looked at the google reviews before I booked this. This was a waste of time" Them: "I find google reviews to be negative for no reason" LOOL Do not waste your time with this awful company

Megan Reynolds

Jun 22, 2018

Booked rental car months in advance and they were still unsure of what vehicle to give us. We needed an SUV because we travelled with our infant and the “SUV” they gave us had to have all the seats folded down to accommodate the car seat and stroller after flying across the country with an infant and 45 mins of filling out paper work I had already filled out online, we were too fed up to switch. We received a follow up email asking how our experience was and when I let them know, they told us they can’t do anything for us because the Toyota CHR is an SUV to them. We also paid for (and have proof of payment) insurance when we booked online, but they had no record of this when we rented our car and we had to pay an additional $30 for insurance. We also never used the shuttle service and got our own transportation to pick the car up but was still charged a shuttle/airport fee. I have received multiple emails from the company asking us how they handled my complaint because they “strive for the highest level of customer care”. When I reached out about all of these issues I was told it was basically my own problem. In summary, they were unorganized, unprofessional, uncaring and a major disappointment. I will never use them again. Hope this makes someone else’s trip a little easier 😊

Wentao Li

Oct 9, 2018

Not organized. I booked a car at 9:30 but then be told to wait for 2 or 3 hours for a car. We have plans and totally be wasted!

INDUSTRY BLOGS

Mistico Costa Rica Beachfront Community Investment

The evolution of real estate investing has shifted dramatically over the past decade. Today’s investors are not simply purchasing property—they are buying into lifestyle ecosystems....

Kindred Consulting C.R.

How to Invest in Costa Rica Real Estate

Investing in Costa Rica real estate is a structured process, but success depends on following the right steps and working with experienced professionals.

Kindred Consulting C.R.

Buying Beachfront Property in Costa Rica

Buying beachfront property in Costa Rica is often seen as the ultimate lifestyle investment—but it is also a strategic financial move for those looking to diversify internationally...

Kindred Consulting C.R.

Carrie Nation: A Crucial Catalyst of the Temperance Movement

#whiskey #smithville

Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey

Relocating to Costa Rica from USA or Canada

Relocating to Costa Rica has evolved from a niche lifestyle choice into a mainstream strategy for North Americans seeking a better quality of life.

Kindred Consulting C.R.

Whisky 101: A Light-hearted Guide to the Water of Life

#whiskey #smithville

Welcome to Whisky 101, folks! Today, we're exploring the fantastic world of whisky, whisky, whiskey, and, yes, more whisky! Oh, did I mention whisky? By the end of this tour,...

Smithville Whiskey

The Earliest Instances of Whiskey in World History

#whiskey #smithville

The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey

Own this business?

Claim Your Business

• Update your photo and information

• Get notified when reviews are posted

• Respond and manage your reviews

• Select badges and keywords

Opening Hours

Mon:7:30 am - 7 pm

Tue:7:30 am - 7 pm

Wed:7:30 am - 7 pm

Thu:7:30 am - 7 pm Today

Fri:7:30 am - 7 pm

Sat:8 am - 4 pm