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Enterprise Rent-A-Car

Enterprise Rent-A-Car

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3.8 Google Review
3788 Prince of Wales Dr, Ottawa, Ontario, K2C 3H2, Canada
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Google Reviews

Refresh Reviews 3.8


Nov 12, 2018
Thanks Chris and Ahmed! I know that I booked with very limited notice but you made it happen. Appreciate it.

Nov 14, 2018
Ahmed's customer service was fantastic! They were very accommodating. Great place to rent a car!

Jul 9, 2018
Check-in: average. Only 2 associates at this location State of the vehicle: mediocre M’y car wasn’t cleaned. The person before me was a smoker and the car still smelled like it. She had left personal bills in the car and the location had not taken the time to thoroughly clean the car before handing it to me. Carpets were dirty, chairs were dirty, coffee spilled. I believe professionalism is key especially in a business when you are trading off items from one person to another. I left my garage opener in the car as I returned it and as expected, they handed off the car to someone else without cleaning it. I called the branch two days after returning the car realizing my mistake, the representative assured me that they had my garage opener. I went to pick it up only to find out that I had been lied to. I was assured a follow up would be done the next day. It has been over a month and still nothing. I called again and was simply told: At this time, we do not have a garage opener for you but we did clean the car. Basically insinuating that the opener wasn’t in the car in the first place. Why would I lie about letting my garage opener in a rental? So unprofessional. Customer service tip: Hey, sorry we lost it, we will gladly reimburse you the price of a new one. Never renting at this location again...

Jan 15, 2018
Called for a rental car pickup in 24 hrs, then I was put on a waiting list as "there were no cars available in the entire city". I was supposed to get a call back, two days later... no call. Don't waste your time... the big commercials are all show... no action.

Oct 18, 2018
Excellent Service!!

INDUSTRY BLOGS

The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

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Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

Smithville Whiskey

The Art of Distillation: How it Shapes the Flavour of Whisky

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Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey

Bourbon: The Quintessential American Whisky with a Unique Twist

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Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the...

Smithville Whiskey

Whiskeys of the World: Types and Distinctions

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Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

Smithville Whiskey

Female Bootleggers of Prohibition: Stories of Defiance

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Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

Smithville Whiskey

A Spirited History: The Role of Whisky During American Prohibition

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Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

Smithville Whiskey

Grain Games: The Whisky Character Playground

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Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to...

Smithville Whiskey

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

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The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey


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Opening Hours

Mon:8 am - 5:30 pm
Tue:8 am - 5:30 pm
Wed:8 am - 5:30 pm
Thu:8 am - 5:30 pm Today
Fri:8 am - 5:30 pm

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