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Hertz

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3.6 Google Review

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30 York St, Ottawa, Ontario, K1N 5S7, Canada

(613) 241-7681 www.hertz.com/rentacar/location/canada/ontario/ottawa/yowc13

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Google Reviews

Refresh Reviews 3.6

Delcourt olivier

Dec 7, 2018

I rented three Cars recently, and I received an excellent customer service from Mussa. He was most helpful and flexible to find accommodation for me. Very professional and courteous, he solved my problem . I highly recommend this location. Olivier Delcourt. Ottawa.

Samit D'Cunha

Nov 5, 2018

Lightning fast service both in and out. Friendly. Really impressed!

Amanda Fleming

Oct 14, 2018

Friendly staff, great prices and fast! We were in and out within 15mins. This is my second time renting from Hertz, first time at this location, and I will continue to look up Hertz first. Reading the bad reviews make me shake my head. 1. Dont sign off on a car if you haven't inspected it yourself. 2. If you don't want to park the car on the street over night, pay for the car until they are open so you can park in the garage.

Jim Barnes

Sep 6, 2018

Hertz is a great place to rent, the downtown location has clean new cars, the staff are friendly and efficient

María

Sep 22, 2018

Today Ottawa was recovering from a tornado and consequent power outage. I had to return a car and there was only one gas station operating in the entire city due to the lack of power (i drove around from one closed station to another despite there not being operating traffic lights either). finally found one (I think the only one operating in the city, Rideau & King Edward) and managed to almost completely fill up the tank before the pump went dry (because, of course, it was the only operating gas station and it was bound to go out of gas). I went to return the car. The clerk charged as if 1/8 of the deposit was empty (despite the fact that it was much less what remained to fill up the tank) because they had no means to measure how much was needed and that was the minimum they could enter in the computer, and of course they charged me the gas as if it was just any day and I had failed to fill up the tank (could have charged me as if i bought the regular price they offer..., for example). I've filed a complaint, if anything because I don't think the way they charged me was legal (they didn't measure how much gas was needed and that is what the rental contract stated). I don't much care about the money, but the fact that they charged me for 1/8 of the tank (how can that be!) and couldn't really be understanding about the whole situation, in a day like today!..., this was my last time here.

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Opening Hours

Mon:7 am - 5:30 pm

Tue:7:30 am - 5:30 pm

Wed:7:30 am - 5:30 pm

Thu:7:30 am - 5:30 pm Open Today

Fri:7:30 am - 5:30 pm

Sat:9 am - 4 pm