Get to the top of the directory by claiming your business!

Discount Car & Truck Rentals

Claim Business

2.9 Google Review

Direction Bookmark

305 Cumberland St, Ottawa, Ontario, K1N 7J1, Canada

(613) 232-2277 www.discountcar.com/locations/Ottawa?utm_source=google&utm_medium=organic&utm_campaign=local&utm_content=Ottawa2

Update Business Info | Add Verified Info

Read our review guideline

Write a Review

Loading…

Be the first to write a review.

Google Reviews

Refresh Reviews 2.9

Eric Roberts

Aug 22, 2018

They did not have the economy car i reserved or any car at all. the only vehicle in the lot was a giant Ford Transit moving truck. My VISA won't cover insurance for a moving truck so that was an additional cost i wasn't expecting. The Discount staff member made some price adjustments so that my total including insurance would be about $10 more than the $63.44 quoted in my reservation. He also arranged for me to be able to return the van empty without being charged. I really didn't want to be driving such a ridiculously large vehicle but at 5:45pm on a Friday i was out of other options. The next day the branch was closed at my return time. I needed to hold onto the key until they reopened on Monday morning (no key drop box here). The extra visit was an imposition but i figured it would be worth it since the rental agreement was complicated and the staff member said he would be there to close the agreement at that time. He was not there. And the staff member who was there was not authorized to close the agreement. When my VISA was debited a few weeks later the charge came to $174.31. can't get through on the phone. Rental date was July 6, 2018

Frank MacDonald

Jul 25, 2018

Horrible service. Booked a car a week in advance, show up early to find out our car isn't there and that they have no other cars. Got told to come back in an hour or closer to our booked reservation time and that they should have our car. We come back as instructed and the person ( Kevin) was no longer at the shop. He had left and left us his coworker to deal with us. We then got told that they had no cars for us and could not help us. Leaving us to scurry and find another company to rent from last minute to drive to a wedding. With no compensation or any sort of apology from anyone at discount we ended up going to National and got amazing service. Never going to rent from Discount ever again.

Benoit Roy

Jul 20, 2018

This is the WORST service I have ever had. I rented a cargo van for two days but when I showed up at the location they didn't have anything for me, I waited nearly an hour while the clerk attempted to get me a truck from another location. Finally, a 16-foot cube van was given to me at the same price. Before leaving the clerk apologized and told me he would give me a discount upon my return. As I was leaving another customer showed up and parked in front of the truck, I was about to leave with and the clerk told me I had to wait again for him to check out the other customer, needless to say, my patience was taking a toll...Upon return, a day early, the same clerk greeted me upon arrival and checked out the truck and told me everything was fine, he wrote on a piece of scrap paper and got me to sign it and said he was going to send me an email of my receipt. 2 weeks later and a few phone calls since then to remind about sending my receipt I just got charged my original charge of 80$ even though I brought back a day early AND waited beyond an hour when I arrived. Quite frankly, I will never rent from Discount Car and Truck Rental again. I rent a lot of cars and trucks for work and personal use and never have I been treated this way, this unacceptable. If you're looking for exceptional service please go Enterprise-Rent-a-car just a block over!

Hilary Lawson

Aug 23, 2018

Can confirm the other reviews noting the terrible service at this location. I booked a cargo van online several weeks ago through the Discount website for my move on September 1st. Received a call a week prior to my move (and several weeks after making the booking online) that the location no longer would have a cargo van available for me. It's now way too close to the date to book elsewhere - no other company has any cargo vehicles available since September 1st is a popular moving date - and I need a large vehicle for my mattress etc. I am now left without options for my move. Will never rent from Discount again based on this experience.

Dan Cooper

Dec 17, 2018

Great people to deal with!

INDUSTRY BLOGS

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of creating...

Smithville Whiskey

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

#whiskey #smithville

The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey

Mistico Costa Rica Beachfront Community Investment

The evolution of real estate investing has shifted dramatically over the past decade. Today’s investors are not simply purchasing property—they are buying into lifestyle ecosystems....

Kindred Consulting C.R.

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

Whiskey Trails: A Cultural Expedition through Ireland and Scotland

#whiskey #smithville

Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history,...

Smithville Whiskey

Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

#whiskey #smithville

Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey

Own this business?

Claim Your Business

• Update your photo and information

• Get notified when reviews are posted

• Respond and manage your reviews

• Select badges and keywords

Opening Hours

Mon:7:30 am - 5 pm

Tue:7:30 am - 5 pm

Wed:7:30 am - 5 pm

Thu:7:30 am - 5 pm Open Today

Fri:7:30 am - 5 pm

Sat:8 am - 12 pm