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Alamo Rent A Car

Alamo Rent A Car

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4.1 Google Review
975 boul. Roméo-Vachon N, Dorval, Québec, H4Y 1H1, Canada
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Oct 12, 2018
Flexible and good pricing. Be careful and book your car early for the holiday season as they run out of car fast. Book for an early pickup during that period To have access To a broader selection of cars(especially Premium cars). When you bring back your car check the receipt To see if they did not overcharged you. This happened to me and i am still waiting for the refund on my bank account. On a good side : service and customer representatives are really knowledgeable, helpful and patient.

Dec 19, 2018
Terrible service! I had to drive in -5°C without heating for 2 hours. I called their road service and they told me to bring the car back, and that was exactly what I was doing. When I handed the car back to them, they gave me a very 'generous' 20 dollar discount while charging 56 dollars for gas. I have no issues paying for the service but it is so unfortunate not receiving any service after paying 300 dollars for a car without heating. I do not recommend Alamo and I will make sure that none of my friends use it ever.

Nov 4, 2018
Had a reservation at 5pm but they were late and got my rental at 6pm. The manager was absolutely amazing and started charging us from the following day. (We got 1 day free) and gave us 1 hour extra to return it. When we got the vehicle it was nice and clean. Unfortunately it was a basic trim model (maybe that explains the cheaper rental rates than others). Other than that, A1 and great customer service! Highly recommend!

Oct 24, 2018
Thank you for inviting me to provide a review of my recent rental. I chose to rent from Alamo because of the excellent service I have experienced in the past. Unfortunately I cannot say the same this time. The service provided by the agent was courteous. However, it left a lot to be desired. Since my personal vehicle is a Prius C, I tried to rent a small vehicle. When I have rented vehicles in the past I was usually given the opportunity to choose the type of vehicle. To my surprise the agent simply indicated that my rental vehicle was a full-size Dodge Charger. He indicated where the vehicle was parked and sent us on our way without any further information. I was left on my own to discover how to start the vehicle, open the trunk, open the gas tank, adjust the seats and turn on the heat. Needless to say, my experience with Alamo this time has left a very negative impression. I certainly do not wish to repeat this experience the next time I rent a vehicle.

Dec 14, 2018
Pretty much all rent-a-car companies are same but Alamo is probably better than others in terms of front desk service. Nice and quick.

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Opening Hours

Mon:6 am - 12 am
Tue:6 am - 12 am
Wed:6 am - 12 am
Thu:6 am - 12 am Today
Fri:6 am - 12 am
Sat:7 am - 12 am

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