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Budget Car & Truck Rental

Budget Car & Truck Rental

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3.0 Google Review
10619 Yonge St, Richmond Hill, Ontario, L4C 3C5, Canada
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Apr 7, 2019
Contrary to other reviewers, I had a pleasant experience with them. It was a busy long weekend but they were very apologetic for making me wait. The staff was friendly and car was clean and no surprises and hidden fees. Awesome x5 I got and will definitely be back if i need a rental again

Feb 7, 2019
Some experiences are just too shocking for words. We were confirmed to pick up our rental car for after 2pm. Arrived at 2:30pm. Apparently the store closed early for holiday hours, even though we had made our booking the day before. The staff member there wouldn't even open the door for us, just kept signalling that they were closed despite our booking. He could been courteous and spoken to us to explain. I took my phone out to time-stamp a picture of us being there, with the intention to send it to Budget head office and to ask for a refund or a discount, since they were reneging on our booking. The next thing I know, the staff member started swearing through the store, grabbed his own phone, opened the door to tell me that he was going to (expletive!) call the police, and started taking pictures of us. We did not feel safe. This behaviour is preposterous. Do not go here.

Mar 16, 2019
Beware that they wont honor Costco promotional upgrade. They claim the promotion has been cancelled, while from Costco website the promotion is valid until 12/31/2019. Had to cancel and go to a rental nearby for much cheaper price! They probably wont have my business in the future, unless they honor our reservation agreement.

Jan 16, 2019
Awful service, the personal is way to rude, they say "you are wasting their time", when you are only asking for the kind of service you paid for and demanding for the deposit return. Please, if your personal does not like to work there, then hire someone who does like it, or at least offer a good service. DO NOT RENT A CAR THERE!

Aug 6, 2018
Amazing place to rent a car. I got a car of my choice at a very affordable price. Both the husband and wife are awesome and friendly. I'm making this place my new car rental place. Thanks for the excellent customer service guys. Keep up the great work. See you all soon.

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Opening Hours

Mon:7:30 am - 7 pm
Tue:7:30 am - 7 pm
Wed:7:30 am - 7 pm
Thu:7:30 am - 7 pm Today
Fri:7:30 am - 7 pm
Sat:8 am - 4 pm