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Sep 1, 2018
I have only seen negative issues with this companies. People consistently come to the airport expecting the location to be on lot, and upon discovering they need to call can they rarely can get a hold of a representative. It usually ends in them finding out the business is closed or never getting an answer at all. Out of all rental locations 'based' out of the airport this one is by far the worst. Make sure to book with others at the very least as a precaution for when this company inevitably lets you down.

Aug 21, 2018
Buyer Beware. This location is NOT at the airport, and is only open until 6pm. If you are arriving outside of regular business hours, you will not be getting your vehicle. When we tried to contact the call centre, the person was rude, and did not offer any alternative plan. Best advice: Rent from a reputable national chain that is at the airport, not this company.

Sep 1, 2018
This location Falsely advertises that they are at the London Airport and definitely are not!

Jul 29, 2018
Rude, inexperienced and uninformed staff member. Very poor customer service on return. Want a headache, anxiety and high blood pressure, rent from here.

Aug 22, 2016
Worst service ever in my life. Lady over there was very rude. I have been renting car from 2 years from National car rentals. They give best service. My friend suggested me to use ACE Car Rental. I have booked car at 9:00 PM I got it by 10:30. My friend missed flight because of that. She try to charge me more. I have my own Insurance, I showed my pink slip. she want my whole policy package to see. After that I have to drive home and get policy package, she was like where it says policy is under your name. This was not enough for her, She want to see Driver's Certificate, I don't know What it is. Also I got car at 10:30 instead of 9:00 she want me to return car on 8:00 AM and she ask me to sign paper that says if I will be late they will charge $100 per part hour. I went to return next day at 8:00 AM she made me wait for 15 min and she went out for inspection of car with paper in her hand, I went with her, she checked the car and without saying word she went back I followed her and she was like sign here. She should have ask me to sign out when I was with her. I will say never rent car from here. You will have worst time.

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Opening Hours

Mon:7:30 am - 6 pm
Tue:7:30 am - 6 pm
Wed:7:30 am - 6 pm
Thu:7:30 am - 6 pm Open Today
Fri:7:30 am - 6 pm
Sat:8 am - 2 pm