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Enterprise Rent-A-Car

Enterprise Rent-A-Car

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3.9 Google Review
301 Coleman St, Belleville, Ontario, K8P 3H9, Canada
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Refresh Reviews 3.9


Oct 31, 2018
I had no problem with the service, my only critique is that they do not make it clear (for first-time car renters) that there will be a hold on your credit card for more than what you agreed to as the rental cost. I'm being 100% honest, and I have been backed up by my boyfriend who was there, they did not mention there would be an extra hold on my credit card at all. We agreed to pay $155.25, gave him our credit card and went to Toronto for the weekend. When I happened to notice there was a $300 pending charge and mention it upon returning the car, they said it would be released immediately, now that we returned the car. This is the third day of waiting and I haven't gotten my money back yet. I was told by enterprise that my credit card is holding it, I was told by my credit card that they don't see the return at all, only the $300 pending charge. I enjoyed driving the car and it was relatively cheap (if I ever get the $144.75 returned to my card), but it just wasn't as transparent as I expected. And I think I'll be taking the train next time.

Aug 5, 2018
Super friendly staff! Always a pleasure to deal with the Belleville crew on Coleman @ Moira. Only concern is the vast differences in rental prices for the exact same vehicle, two different people, 1 paying 2x what the person with a shorter rental period is charged.

Aug 20, 2018
First they say they will pick you, I was expecting them to pick me up decided to call 2 hours before pick up to confirm, I am told only pick ups in city limits. False advertising if you listen to their promo. I needed vehicle for early Monday morning. No one at lot Sunday so I arranged my business for Tuesday instead of Monday. Made plans to pick up car late Monday. Called Monday, some one screwed up said car would be ready for Tuesday afternoon. Had to cancel business trip this week. Their lose I need to rent a car for 2 to 3 days each week for the next month and it is not gong to be them. They did not seem to concerned about the mistake. I bet I have paid over the last five years to them 10 to 12 grand in rentals. Like i said their lose, things to do today, find new car rental agent!!!

Jun 5, 2018
Excellent vehicle for our trip. We wanted a dependable van and the Dodge Caravan we got fit our needs perfectly. The sales associate at the Moira Street location was professional and extremely helpful. I will keep my rental business with Enterprise. Thanks again.

Sep 27, 2018
Got a rental when my car was getting fixed. The car they gave me they say they walked around it with me but never did had a stone chip in the windshield. I had the car over night and drove the car less than 10 km it ended up cracking. I called enterprise to tell them and rudely responded you have to pay for that. I went to enterprise after work to talk to the lady that rented me the car and asked her to show me the camera footage of her walking around the car with me she responded “ we don’t have cameras here” I know we didn’t walk around the car and feel as if they are trying to get money out of me for a mistake someone else did. I wouldn’t recommend this place to my worst enemy. If you need to rent a car go somewhere else cause I don’t think this is the first time and won’t be the last.

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Opening Hours

Mon:7:30 am - 6 pm
Tue:7:30 am - 6 pm
Wed:7:30 am - 6 pm
Thu:7:30 am - 6 pm Today
Fri:7:30 am - 6 pm
Sat:8 am - 12 pm